Assistant Store Manager Trainee - Store Admin - 0250
About the role
If you love building teams, thinking on your feet and leading by example, a Store Leadership role is your chance to make an impact. You'll set the tone for our store, empower associates and keep everything running smoothly, so customers look forward to coming back. Experienced big-box supermarket managers and assistant managers are encouraged to apply. Giant is hiring Assistant Store Managers! We want proven, experienced store leaders with a passion for customer service and a knack for driving sales. ASMs are responsible for day-to-day operation and development of their store, including customer service, training and development of all store associates, labor management, inventory control, asset protection, shrink, store conditions, and performance management. Giant food has three ASM classifications, including Customer Service Manager (CSM); Non-Perishable Manager (NPM); and Perishable Manager (PM).
Responsibilities
- Grow Our People – care deeply about people, enjoy diversity and develop talent to get the best out of all of us
- Obsess Over Customers – delight customers with innovative products and experiences that support a healthier future for people and planet
- Win Together – collaborate across boundaries to deliver on our strategy and purpose
- Leadership & People Management – coaches, trains, and develops department managers and associates; delegates effectively to Department Managers and holds teams accountable; fosters engagement, morale, retention, and a positive work culture
- Customer Service Excellence – models and enforces high service standards; resolves escalated customer issues with professionalism; ensures a welcoming, clean, and customer-first environment
- Operational Execution – supports daily store operations with consistency and accuracy; ensures compliance with company policies, Standard Operating Procedures (SOPs), and safety standards; manages opening/closing procedures, audits, and store readiness
- Sales & Profitability Management – drives revenue through merchandising, promotions, and service execution; monitors Key Performance Indicators (KPIs), sales goals, and margin performance; identifies growth opportunities and implements action plans
- Inventory & Merchandising – supports in-stock position, ordering, and shrink control; ensures planogram accuracy, product rotation, and presentation standards; coordinates seasonal sets, pricing integrity, and visual execution