Assistant Store Manager - Store 705260

About the role

The Assistant Store Manager works with the store manager to organize, plan, and implement strategies in a Sherwin-Williams paint store. This includes supporting all aspects of store operations, such as customer service, marketing, merchandising, inventory, finances, and store safety. This role assists in supervising and training store staff and is responsible for contacting customers to generate sales leads.

Duties involve contact with customers (including minors), access to cash and payment methods, electronic equipment, personal information, store merchandise, and other items of value. The company conducts a criminal history review to protect its business, operations, reputation, customers, staff, and the public.

Schedule

This position’s typical schedule is 44 hours per week, which may include evenings and/or weekends.

Responsibilities

• Support business strategies to increase sales and optimize profitability
• Ensure high levels of customer satisfaction through excellent service
• Build and maintain knowledge of all products to ensure effective customer recommendations
• Build positive relationships with wholesale and retail customers
• Complete store administration
• Ensure compliance with policies and procedures, including safety, loss prevention, and security
• Maintain outstanding store condition and visual merchandising standards, including promotional packages and sales floor displays
• Support employee training, development, performance management, and corrective action
• Respond to and resolve any customer and/or employee complaints
• Partner with Store Manager to make outside sales calls to increase market share

Requirements

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must have a valid, unrestricted Driver’s License
• Must have at least a High School diploma or GED
• Able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion, with or without reasonable accommodation

Qualifications

Preferred qualifications include:

• At least one (1) year of experience working in a retail, sales, or customer service position or completion of a Sherwin-Williams Management Training Program
• At least one (1) year of experience in leadership roles, supervising others, or leading teams
• Previous work experience selling paint and paint-related products
• Work experience using timekeeping and/or customer relationship management (CRM) systems
• An associate's degree or higher in business, sales, or marketing
• Willingness to relocate for future job opportunities
• Ability to read, write, comprehend, and communicate in more than one language
• Ability to read, write, comprehend, and communicate in Spanish

Benefits

• Eligibility for performance-based bonus
• Health benefits, including medical, dental, and vision coverage
• Flexible Spending Accounts (FSAs)
• Disability coverage
• Retirement and savings benefits
• Generous time away from work package, including personal leave, paid parental leave, medical leave, vacation, and holidays