ASSISTANT STORE MANAGER - Store 148

About the role

The Assistant Manager is responsible for ensuring the delivery of an outstanding guest experience by following the five phases of The Hi Five Guest Experience (Invited, Welcomed, Well-Served, Respected, Fulfilled).

Responsibilities

• Managing other Associates: Assigning/monitoring performance, coaching The Hi Five Guest Experience, and training of Shift Leaders and Guest Services Associates.
• Provides input to Store Manager for counseling/discipline of associates.
• Performs screening interviews with applicants.
• Store Administration: Ordering, reviewing weekly delivery reports, transferring products, completing paperwork as directed.
• Overall Guest Services: Providing the signature UDF Hi Five Guest Experience; greeting guests, preparing dips, operating POS system and gas console, stocking merchandise, maintaining security, and reporting.

Requirements

• Ability to speak, hear, and understand English well enough to communicate effectively with customers.
• Ability to see well enough to operate store equipment, including POS terminal, gas console, check identification documents, and use price book.
• Ability to understand operating instructions for store equipment and to operate all store equipment.
• Ability to prepare DipSide items using supplies located in the dip cabinets.
• Ability to handle coins, currency, checks, credit transactions, coupons, and food stamps, recognize denominations, and accurately make change.
• Ability to recognize numbers, count, and do arithmetic well enough to complete required records.
• Ability to move merchandise from storage to shelves/displays/freezers/milk box and place for proper display.
• Ability to clean counters and other surfaces.
• Ability to tolerate exposure to temperatures as low as –30 degrees Fahrenheit for at least 2 minutes and +33 degrees Fahrenheit for at least 10 minutes.
• Ability to raise at least 10 pounds from floor level to a height of 5 feet.
• Ability to place an 8” x 10” x 10” package weighing 21 pounds into a dip cabinet, the top of which is 3 feet above the floor.