Assistant Store Manager - Sawgrass Outlet, Sunrise, FL

Title: First Mate (Assistant Manager) Department: Retail Reports To: Captain (Store Manager) Overview Responsible for supporting the Captain to build, guide and support the store to bring “Every Day Should Feel This Good” to customers while growing sales and profitability. Functions & Responsibilities Generate Sales:Supports store to meet and exceed store financial goalsMeasures and develops crew performance goals to increase profitabilityActively looks for opportunities to drive additional sales and trafficAware of market competitor activitiesSources and supports In-Store and Head Quarter driven eventsSupports and Communicates Head Quarter initiativesCustomer Experience:Personally exemplifies Shep and Ian’s vision of “ Every Day Should Feel This Good” to our customers through “Hosting the Party”Develops customers into repeat shoppers though information gathering, customer follow-up and email captureEducates crew and customers regarding product information and brand initiativesEnsures store practices and procedures support a positive customer experience (holds and store specific services)Collects and encourages crew to solicit customer feedback to better product and store environmentCrew Development:Maintains welcoming fun, engaging, energetic yet professional store environments that adhere to all HR policies and lawsCreates schedules to support an engaging customer service environmentDevelops and educates crew membersCreates and supports manager and crew meetings and team building exercisesRecognizes and rewards crew performanceBuilds an environment that fosters open and respectful communication with crew and Head Quarter partnersMaintains talent pool which promotes the brand to fill open positions in a timely manner by proactive recruitment and networkingAssists Captain(Store Manager) in conducting regularly scheduled interviews to identify and hire on the best talent for storesOperations:Supports store compliance with operational standards, expectations and federal lawSupports crew in planning and executing direction in a timely mannerEvaluates store operations for opportunities to enhance efficiency, productivity and profitabilityMaintains efficient merchandise controlsDevelops loss prevention awareness among all crew membersSupports store to consistently meet payroll expectationsExercises prudence regarding personal/team expenses and supply managementMerchandising:Supports store merchandising to reflect current compass, brand initiatives and local customer needsActively looks for replenishment opportunities through restocking and Head Quarter partnershipAudits store cleanliness, folding and visual standardsSupports management team to make merchandise moves based on sell-through and customer feedback to drive business Requirements 9+ months as Assistant Manager in similar volume type businessOne to two years retail experienceStrong interpersonal communication and customer service skillsAbility to plan, manage time, and make decisions in a fast-paced environmentProven success in staff development and mentorshipCompetition and industry awarenessCommitment to career growth of self and othersTeam focused, confident, and professionalSmart, intelligent, fun, goal orientated, and driven by integrityStrong verbal and written skillsAbility to perform effective selling techniques to achieve sale and repeat businessExcellent retail business acumen including selling skills, visual presentation, and sales analysisAbility to work a flexible schedule including holidays, overnights, and weekendsAbility to actively supervise the sales floorA passion for making people happyBelief in leading by example and likewise, exude a leadership as service mentalityExcited to recruit, train, motivate and inspire as a large piece of your day-to-day responsibilities to your teamExcellent organizational skillsAccuracy and attention to detailAbility to effectively receive and communicate feedbackProactive and experienced in networkingPassion for the vineyard vines brand As an employee at a vineyard vines retail location, all team members must have the ability to: Stand and/or move around for extended periods of timeReach, carry, bend, and climb ladders occasionally Lift up to 40 pounds, unless an accommodation is requested Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.