Assistant Store Manager - Santa Monica

Key Responsibilities

• Support the Store Manager in leading team members in alignment with the company Manifest and operational principles
• Provide guidance and support to team members to ensure a positive and high-performing store culture
• Demonstrate leadership integrity by aligning actions, decisions, and behaviors with company principles
• Support the Store Manager in developing and motivating team members through ongoing coaching and in-store training
• Encourage open communication and contribute to a collaborative team environment
• Build and maintain strong guest relationships within the local community in alignment with brand behavior principles
• Contribute to increasing overall guest satisfaction and loyalty
• Help maintain a safe, secure, and healthy work environment
• Enforce hygiene, cleaning, health, and safety standards in accordance with company guidelines
• Ensure brand standards and local regulatory requirements are consistently upheld
• Aid in stock handling processes, including inventory counts and ordering
• Support inventory optimization to ensure cost of goods sold (COGS) remains within defined monthly targets
• Support initiatives to drive sales growth and optimize store profitability
• Assist in achieving company-defined financial and non-financial KPIs
• Maintain performance metrics and escalate opportunities or risks to the Store Manager as needed

Qualifications

• At least 1 year of experience in a leadership position with responsibility for team supervision, daily operations, and opening/closing procedures
• Strong interpersonal and communication skills, with the ability to build trust, resolve conflicts, and foster a collaborative team culture
• Demonstrates a strong ambition to grow into a people-focused leader and build a long-term career in management