Assistant Store Manager, Sales Full Time

About the role

Crocs, Inc. seeks an Assistant Store Manager to lead the team in delivering exceptional customer experiences, managing daily operations, and driving sales. This role requires a minimum of 2-3 years of retail experience, preferably with store leadership experience.

Responsibilities

• Deliver outstanding consumer experiences using the C.H.A.R.M service model
• Champion a positive team culture by sharing ideas, feedback, and concerns
• Aid in daily retail operations, including consumer service, POS system management, stock room management, and replenishment
• Promote loyalty programs and maintain store cleanliness and recovery standards
• Oversee store-wide operations in partnership with the Store Manager, coordinating, delegating, and prioritizing tasks
• Serve as a brand ambassador by staying informed about product collaborations and brand initiatives and sharing this knowledge with consumers
• Adhere to Crocs policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives
• Drive sales performance through proven techniques and inspire team success

Requirements

• Must be 18 years or older
• Flexibility in the work schedule, including nights, weekends, holidays, and extended hours
• Regular attendance and punctuality essential
• Valid driver’s license and acceptable driving record may be required if driving is an essential job function

Qualifications

• Ability to move merchandise with appropriate equipment to and from backroom and sales floor
• Ability to place and arrange items on all shelves and racks
• Ability to climb and descend ladders while carrying merchandise
• Ability to lift 30 pounds or more with assistance
• Ability to be on your feet for a minimum of 8 hours per shift and to continuously move around all areas of the store
• Read and comprehend instructions, reports, and information on computer/register screens as well as input information into computer

Skills

• Strong communication and interpersonal skills
• Leadership and team-building abilities
• Customer service orientation
• Organizational and time-management skills
• Computer literacy, particularly with point-of-sale systems

Benefits

• Medical, dental, and vision coverage
• Life and AD&D insurance
• Short and long-term disability coverage
• Paid time off
• Employee assistance program
• Participation in a 401(k) program with company match
• Additional voluntary benefits

Pay

The salary range for this position is $19.00 - $24.50 per hour, with compensation meeting or exceeding applicable local minimum wage requirements. This position is also eligible to participate in a company incentive program.

Schedule

The position is full-time, with flexible scheduling options including nights, weekends, holidays, and extended hours.