Assistant Store Manager, Sales Full Time

About the role

Crocs, Inc. seeks an Assistant Manager to lead the store team in delivering outstanding consumer experiences, driving sales, and supporting daily operations.

Responsibilities

• Deliver outstanding consumer experiences by applying our C.H.A.R.M service model
• Actively champion a positive team culture by sharing ideas, feedback, and concerns, while consistently demonstrating the core values of Crocs, Inc.
• Aid in daily retail operations, including consumer service, POS system management, stock room management and replenishment, pricing and markdowns, loyalty program promotion, and maintaining store cleanliness and recovery standards
• Oversee store-wide operations, in partnership with Store Manager, by coordinating, delegating, and prioritizing tasks across all teams to ensure smooth execution and timely completion of daily responsibilities
• Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives, and sharing this knowledge with consumers to elevate their experience and connection with Crocs
• Adhere to all Crocs policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives
• Model best practices and partner with Store Management to drive sales performance, leveraging proven techniques to improve individual KPIs and inspire team success

Requirements

• Must be 18 years or older
• 2-3 years of retail experience with a preference for candidates with prior store leadership roles
• Flexibility in the work schedule, including nights, weekends, holidays and extended hours, with regular attendance and punctuality essential
• Desire to succeed in a high growth, fast-paced retail environment
• Proven track record inspiring and empowering teams while driving performance and achieving results
• Valid driver’s license and acceptable driving record may be required if driving is an essential job function

Qualifications

• Ability to move merchandise with appropriate equipment to and from backroom and sales floor
• Ability to place and arrange items on all shelves and racks
• Ability to climb and descend ladders while carrying merchandise
• Ability to lift 30 pounds or more with assistance
• Ability to be on your feet for a minimum of 8 hours per shift and to continuously move around all areas of the store
• Ability to stand, walk, kneel, or balance for a duration of time
• Ability to read and comprehend instructions, reports, and information on computer/register screens as well as input information into computer

Skills

• Strong customer service skills
• Effective communication and interpersonal skills
• Team leadership and motivational abilities
• Organizational and time management skills
• Computer literacy, particularly with point-of-sale systems

Benefits

• Medical, dental, and vision coverage
• Life and AD&D insurance
• Short and long-term disability coverage
• Paid time off
• Employee assistance program
• Participation in a 401(k) program that includes company match
• Many additional voluntary benefits

Pay

The salary range for this position is $21.00 - $26.50 per hour. Compensation will always meet or exceed applicable local minimum wage requirements.

Schedule

This position is full-time and eligible to participate in a company incentive program. The work schedule includes evenings, weekends, holidays, and extended hours, with regular attendance and punctuality essential.