Assistant Store Manager - Race Street, Cincinnati, OH

About the role

The Assistant Store Manager supports the Store Manager in daily store operations, driving maximum sales and profitability through merchandising execution, expense and inventory management, team training and development, human resources management, and outstanding customer service.

Responsibilities

• Maintain overall quality and performance of retail store staff.
• Ensure compliance with all company policies and procedures.
• Model effective leadership to achieve store goals and training standards.
• Assist with recruitment, selection, training, and development of store personnel.
• Provide feedback to the Store Manager on annual performance evaluations for all employees.
• Assist with expense management and develop strategies to meet budget targets.
• Monitor and identify loss or inventory inconsistencies to achieve shrink goals.
• Control operational compliance, safety, and business standards.
• Support training of employees in suggested selling and merchandising techniques.
• Uphold company customer service standards to ensure a friendly environment.
• Assist in accurate and regular merchandise inventory counts.
• Perform other duties as assigned.

Qualifications

• Minimum of one (1) year of retail management experience.

Skills

• Solid knowledge of business and excellent command of the English language.
• High level of interpersonal skills for handling sensitive and confidential situations.
• Poise, tact, and diplomacy.
• Strategic thinking, planning, and effective organization.
• Exemplary professionalism in all situations.
• Proficient analytical ability to gather and summarize data, solve administrative problems, and prioritize work.
• Results‑driven with critical and creative thinking skills.
• Project management, time management, analytical, and superior organizational skills.
• Discretion, confidentiality, independent judgment, compassion, and diplomacy.
• Proven ability to plan, organize, multitask, and set priorities efficiently.
• Ability to execute directives with precision and consistency.
• Working knowledge of Microsoft Office products.
• Willingness to work in multiple stores within the assigned district.

Physical Requirements

• Stand for extended periods.
• Lift, carry, push, or pull up to 50 lb.
• Work extended hours during critical project phases.
• Operate in a fast‑paced, dynamic environment with flexibility.
• Reliable transportation required.
• Willingness to travel by car, plane, or train.

Pay

Assistant Manager pay range: $15.25 – $17.25 per hour. Bonus opportunity if guidelines or criteria are met.

Benefits

• Company 401(k) plan.
• Medical, dental, and vision coverage (full‑time employees).
• Company‑paid time off.

Schedule

Standard work week not to exceed 40 hours. Flexible schedule required, including days, nights, weekends, and holidays.