Assistant Store Manager Operations - House of Sport

Overview

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

Job Duties and Responsibilities

• Partners with Store Manager on long-range management of the store workforce.
• Oversees payroll to meet budget which includes effectively scheduling teammates based on athlete traffic and analyzing sales through reports and reacting accordingly.
• Hires and builds strong teams by partnering closely with the Store Manager to create targeted hiring strategies to actively recruit within the community and ensure the team reflects the communities that it serves.
• Leads with coaching and development when handling teammate discipline, appraisals, and performance matters and makes recommendations with respect to the termination and advancement of teammates.
• Plans, organizes, and controls for 90 days out with the guidance of the Store Manager.
• Creates a hassle-free shopping experience by identifying opportunities in the store and validating key in-store programs and processes (e.g., BOPIS, ship-from-store, etc.).
• Directly manages team in assigned department(s) and has a dotted line responsibility for managing teammates in other areas of the store when serving as Head Coach.
• Ensures their department(s) meet all merchandising standards including, but not limited to: merchandise exposure, visual, pricing, signage, etc.
• Holds teammates accountable for meeting established operational guidelines, brand standards, customer service expectations and company policies.
• Maintains a people-first culture by consistently connecting with teammates and building mutual trust and respect.
• Transparency in communication and finding creative ways to build a high-energy and engaging environment for all teammates.
• Creates an inclusive store environment where everyone (teammates & athletes) feels safe, welcome, and encouraged to bring their best self to work.
• Creates and supports opportunities for teammates to give back to their community.

Qualifications

• High School Diploma or Equivalent
• 1-3 years experience
• 1-3 years of retail management experience (or customer-focused experience)