Assistant Store Manager - No Nights!
About the Company
SmartStop Self Storage (NYSE: SMA) is one of the largest and fastest‑growing self‑storage operators in North America. Headquartered in Ladera Ranch, CA, the company owns, operates, or manages 460+ properties across 35 U.S. states, Washington D.C., and four Canadian provinces, totaling more than 35 million rentable square feet. The team of 1,000+ members delivers an award‑winning customer experience and has earned Newsweek’s Best Customer Service (2021‑2023) and the Reputation 800 Award (2023). SmartStop has also been recognized as a Top Workplace in Orange County for two consecutive years.
About the Role
The Assistant Store Manager (Store #6069 – Hendersonville, NC) works all phases of the operation, including leasing storage and parking, managing a team, assisting with maintenance, supervising on‑site projects, and maintaining good relationships with tenants. This position does not require night shifts.
Responsibilities
- Rent storage units and prepare rental agreements.
- Handle monetary transactions and banking activities.
- Clean vacated units and perform general property cleaning.
- Promote and sell self‑storage solutions to potential customers.
- Perform light maintenance tasks.
- Maintain a working knowledge of all products and services.
- Maintain general curb appeal of the facility.
- Perform other duties as assigned by the Company.
Requirements
- Reliable transportation.
- Valid driver’s license.
- Current auto insurance.
- Successful completion of a background check.
Qualifications
- Enjoys providing exceptional customer service while effectively selling the rental experience.
- Excellent communication skills.
- Ability to work independently and as part of a team.
- Adaptable and embraces change.
- Positive, “terrific” attitude.
Benefits
- Monthly Bonus Incentive Plan.
- Health insurance, including medical, dental, and vision.
- Paid Time Off.
- 401(k) matching.
- Life Insurance and Disability Insurance.
- Employee assistance program.
- Discounts on health & fitness partnerships, legal services, entertainment, computers & electronics.
Pay
Starting at $16.00 per hour plus bonus.
Schedule
Mon – Fri 9:30 am to 6:00 pm; Sat 9:00 am to 4:00 pm; Sun 10:00 am to 2:00 pm. No evening hours.