Assistant Store Manager - No Nights!
About Us
SmartStop® Self Storage (NYSE: SMA) is one of the largest and fastest-growing self-storage operators in North America. Headquartered in sunny Ladera Ranch, CA, we own, operate or manage 460+ properties across 35 U.S. states and Washington D.C. and four provinces in Canada, with more than 35 million rentable square feet of storage space. Our 1,000+ team members are the heart of our business, delivering an award-winning customer experience year after year. We’ve earned Newsweek’s Best Customer Service for three consecutive years (2021–2023) and the prestigious Reputation 800 Award (2023). Plus, our workplace culture has been recognized as a Top Workplace in Orange County two years running.
Responsibilities
- Rent storage units
- Prepare rental agreements
- Handle monetary transactions and banking activities
- Clean vacated units and perform general cleaning of the property
- Promote and sell self-storage solutions to potential customers
- Perform light maintenance
- Maintain a working knowledge of all products and services
- Maintain general curb appeal
- Other duties as assigned by the Company
The position requires reliable transportation, a valid Driver’s License, and current auto insurance, as well as a background check.
Requirements
- Enjoys providing exceptional customer service while effectively selling all aspects of the rental experience
- Excellent communication skills
- Ability to work independently and as a team
- Adapts to and embraces change
- Demonstrates a terrific attitude
Benefits
- Monthly Bonus Incentive Plan
- Health insurance, including medical, dental, and vision
- No evening hours
- Paid Time Off
- 401(k) matching
- Life Insurance
- Disability Insurance
- Employee assistance program
- Discounts on health & fitness partnerships, legal services, entertainment, computers, and electronics