Assistant Store Manager - Maple Grove (Dunkirk Location)

Position Summary

The Assistant Store Manager is responsible for maximizing donations to ensure sales and revenues are met by providing leadership and guidance to create a store environment focused on customer service and employee satisfaction, while executing store operations within organizational guidelines. Provides supervision and direction to employees while performing job duties in support of Goodwill-Easter Seals’ mission and values.

Day in the Life

• Operational Excellence: Ensure the retail store runs efficiently and effectively.

• Talent Management: Ensure employees are trained and developed; manage store personnel needs.

• Performance & Standards: Ensure financial and business control through reporting and communication.

• Services & Programs: Ensure continued community involvement and education around Goodwill-Easter Seals.

• Safety: Help contribute to a safe, welcoming environment for employees and customers.

Required Knowledge & Skills

• Ability to communicate effectively with employees and customers

• Proficient in Windows and Microsoft applications

• Ability to work independently and coordinate multiple projects simultaneously

• Excellent organizational and administrative skills with the ability to prioritize

• Strong attention to detail

• Strong analytical, problem solving and strategic thinking skills

• Strong people management and coaching skills

• Knowledge/expertise in working with persons with disadvantages and/or disabilities, as well as barriers to employment

• Ability to recruit quality individuals

• Strong conflict management skills

• Ability to handle sensitive and confidential information appropriately

• Ability and desire to provide excellent customer service

• Ability to interact with a diverse population in a human-services setting

About You

Required Knowledge & Skills: Ability to communicate effectively with employees and customersProficient in Windows and Microsoft applicationsAbility to work independently and coordinate multiple projects simultaneouslyExcellent organizational and administrative skills with the ability to prioritizeStrong attention to detailStrong analytical, problem solving and strategic thinking skillsStrong people management and coaching skillsAbility to build a strong teamKnowledge/expertise in working with persons with disadvantages and/or disabilities, as well as barriers to employmentAbility to recruit quality individualsStrong conflict management skillsAbility to handle sensitive and confidential information appropriatelyAbility and desire to provide excellent customer serviceAbility to interact with a diverse population in a human-services setting

About Us

Goodwill-Easter Seals Minnesota is a 501(c)3 nonprofit that has been creating career possibilities together with partners since 1919. Many people know Goodwill stores, but don’t know store proceeds support nearly 20 programs for job seekers to access resources and find careers that lead to advancement. Read more about us here. Star Tribune Top Workplace 6 years running. Goodwill-Easter Seals Minnesota (GESMN) is an Equal Opportunity Employer. GESMN will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other categories protected by law.