Assistant Store Manager - Manchester Designer Outlets, Manchester, VT

About the role

In 1998, the founders left desk jobs to chase the American Dream, trading business suits for bathing suits. Twenty years later, the company remains rooted in fun, Real Good People, and sharing the gift of the Vineyard. As an ambassador of the brand, you’ll help build a fun and inclusive store culture for the Crew with a focus on driving results. You’ll lead the Crew in the absence of the Store Manager with transparency, coaching and inspiring them to drive results through engagement and accountability. You must embrace and lead change while remaining flexible to the ever-evolving needs of the business.

Responsibilities

• Supports the development of strategies to exceed financial goals
• Delivers an energetic and omni-channel sales floor experience that builds brand connection, customer engagement, and sales
• Focuses on building client relationships and community engagement to build repeat customers and gain new customer acquisition
• Motivates and measures performance of Crew Leads and Crew to increase profitability
• Acts as a mentor to Crew Leads and aids in their development through transparent and candid communication
• Educates Crew on product information and brand initiatives to enhance the customer experience, ultimately driving sales
• Builds an environment that fosters open and respectful communication with Crew and headquarters partners and solicits feedback to continually improve the store experience
• Networks and recruits to help maintain a talent pool to fill open positions
• Evaluates store operations for opportunities to enhance efficiency, productivity and profitability
• Supports store merchandising to reflect current compass, brand initiatives and local customer needs

Division of Responsibility (DOR): In addition to role responsibilities, you will take on a Division of Responsibility — a distinct set of responsibilities assigned to leaders to ensure clarity around execution and support development. DORs rotate so managers become proficient in all areas.

Leadership competencies

• Drives results
• Customer impact
• Collaboration
• Accountability
• Talent builder
• Self-awareness
• Change agent
• Vision and strategy
• Balance

Requirements

• 1+ years retail supervisor experience in similar volume (or equivalent)
• Microsoft Office knowledge, Google Suite & Virtual Video Platforms proficiency
• Proficient communication skills — verbal and written
• Inventory management and merchandising abilities
• Analytical and problem-solving skills
• Time management and prioritization skills
• Commitment to career growth of self and others
• Preferred: experience in social media
• Must be able to bend, reach, carry up to 50 pounds
• Holidays, nights and weekend availability to support business needs
• Physical requirements: stand and/or move around for extended periods; reach, carry, bend, and climb ladders occasionally; lift up to 40 pounds (unless an accommodation is requested)

Benefits

• Competitive medical, vision, dental insurance
• Incremental paid time off based on tenure
• 401K
• Generous employee discount
• Bonus program
• Paid parental leave policy
• Tuition reimbursement
• Volunteer hours: eligible field employees receive eight volunteer hours per calendar year to support a cause of choice outside of work

Pay

Hourly range: $21.89–$30.47