Assistant Store Manager I
Coach · San Antonio, TX · 1 mo ago
Business Development$18.5–$31.5/hrFull-time
We need to output HTML fragment with sections: About the role? The posting includes description about role before responsibilities. We can treat that as "About the role" section. Then Responsibilities, Requirements, Benefits, Pay, Schedule. Also maybe Qualifications? The posting has Requirements and also "Our Competencies for All Employees" etc. Those are not required sections? They are competencies but not asked to include unless they are specific content. The instruction: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text. The competencies are specific content. Should we include them? They are not among the listed headings (About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). The allowed headings are those. We could map competencies to "Skills" maybe. But they are more like competencies. The instruction says use those headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings? It says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Likely we should only use those headings. So we need to decide where to put competencies. Could be under Skills. Or we could omit them if not fitting. But we must preserve ALL substantive information; do NOT invent or summarize away detail. If we omit competencies, we lose info. So we need to include them somewhere. Perhaps we can create a "Skills" section and put the competencies there. That seems reasonable.
Also there is "Our Competencies for All People Managers" which could also go under Skills or maybe under Requirements? But we already have Requirements section. Could add a subsection? But we only use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Likely we should only use those headings. So we need to decide where to put competencies. Could be under Skills. Or we could omit them if not fitting. But we must preserve ALL substantive information; do NOT invent or summarize away detail. If we omit competencies, we lose info. So we need to include them somewhere. Perhaps we can create a "Skills" section and put the competencies there. That seems reasonable.
Also there is "Our Competencies for All People Managers" which could also go under Skills or maybe under Requirements? But we already have Requirements section. Could add a subsection? But we only use - for list. We could combine all competencies into a list under Skills.
Also there is "Note: This document serves only as a sample..." that's boilerplate? It's not exactly boilerplate but it's a note about sample. Might be considered filler? It's not a list of duties. It's a disclaimer. Might be considered boilerplate? The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. This note is not exactly those but could be considered legal boilerplate. Safer to remove it.
Also "Ability to lift at least 25 lbs..." is a requirement; include in Requirements.
Also "Our Competencies for All Employees" and "Our Competencies for All People Managers" are substantive; include in Skills.
Also "Visit Our People page..." is boilerplate? It's a link to learn more about Tapestry's commitment; could be considered navigation/EEO? Might be removed.
Also "Coach. is an equal opportunity..." is EEO boilerplate; remove.
Also "Americans With Disabilities Act (ADA) Tapestry, Inc. will provide..." is legal; remove.
Also "Visit Tapestry, Inc. Base Pay Range $18.50-$31.50" is pay info; we need Pay section.
Also "Tapestry will comply with minimum wage requirements..." is also pay but we can keep in Pay section.
Also "Here are some of the benefits that we offer:" list benefits; Benefits section.
Also "Please click here for a complete list of U.S Corporate Compensation & Benefits." is application instruction? It's a link; maybe remove as application instruction.
Also "Schedule: Ability to work a flexible schedule..." is schedule; Schedule section.
Now construct HTML.
We need
for each section heading.
We'll have:
About the role
... (the paragraph describing role)
Then Responsibilities: Responsibilities
- ... each bullet from "Key Responsibilities" list.
We need to preserve all bullet points exactly as given.
List:
- Drive Sales & Strategy: Support the Store Manager in achieving sales goals through forecasting, planning, and implementing category initiatives; monitor KPIs and adjust strategies as needed.
- Deliver Exceptional Service: Create an inclusive, high-energy environment that meets Coach Service standards; resolve customer issues promptly and act as a brand ambassador in-store and in the community.
- Lead & Develop Talent: Recruit, onboard, and coach team members; foster a collaborative culture and build a strong talent pipeline aligned with brand vision.
- Execute Omni-Channel & Digital Engagement: Support virtual shopping, clienteling, and customer data acquisition; leverage social media trends to enhance the customer experience.
- Ensure Operational Excellence: Oversee compliance with policies, scheduling, payroll, HR processes, loss prevention, and visual merchandising standards; maintain store safety and vendor relationships.
- Collaborate & Communicate: Partner with leadership to interpret market trends, shape store strategies, and share insights with district and corporate teams to drive cross-functional projects.
We'll keep them as
- items.
Then Requirements:
Requirements
- ... list items.
Requirements list:
- 1 + years of leadership experience in retail or service industries; luxury/fashion background preferred.
- A combination of education and experience will be considered.
- Strong customer focus and ability to thrive in a fast-paced environment.
- Proven ability to inspire and motivate teams to exceed performance standards.
- Excellent communication, problem-solving, and conflict resolution skills.
- Proficiency in Microsoft Office and retail systems; knowledge of omni-channel services and clienteling strategies.
- Ability to work in a fast-paced environment,
- Strong English language proficiency. (for EU)
- Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.
Note there is duplicate "Ability to work in a fast-paced environment," appears twice? Actually appears earlier in "Strong customer focus and ability to thrive in a fast-paced environment." and later "Ability to work in a fast-paced environment," maybe duplicate; we should keep both? The instruction: remove duplicated lines. So we should deduplicate. There's also "Strong English language proficiency. (for EU)" maybe keep.
We'll produce list without duplicates.
Let's list unique items:
1. 1 + years of leadership experience in retail or service industries; luxury/fashion background preferred.
2. A combination of education and experience will be considered.
3. Strong customer focus and ability to thrive in a fast-paced environment.
4. Proven ability to inspire and motivate teams to exceed performance standards.
5. Excellent communication, problem-solving, and conflict resolution skills.
6. Proficiency in Microsoft Office and retail systems; knowledge of omni-channel services and clienteling strategies.
7. Strong English language proficiency. (for EU)
8. Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.
We removed duplicate fast-paced line.
Now Skills: we will put competencies.
We have two sets: Our Competencies for All Employees (list) and Our Competencies for All People Managers (list). We'll combine maybe under Skills.
List all competencies:
All Employees:
- Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
- Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
- Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
- Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
- Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
- Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
- Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
People Managers:
- Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
- Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
- Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
We'll put each as
- with the competency name bold? Not required; just plain text.
Now Benefits:
Benefits
- Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance.
We could split each benefit into separate - but the instruction: use
- for any list of duties/requirements/benefits. It doesn't require each item separate; but we can keep as one string or split. Safer to split each benefit into its own
- . Let's split:
- Medical insurance
- Dental insurance
- Vision insurance
- 401 (K)
- Paid Paternity and Maternity leave
- Commuter Benefits
- Disability insurance
- Tuition assistance
Now Pay:
Pay
Base Pay Range $18.50-$31.50. Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations.
Now Schedule: Schedule
Ability to work a flexible schedule to meet business needs—including nights, weekends, peak busy season, and high-traffic retail days (including, but not limited to, public holidays).
Now About the role paragraph: The initial paragraph before responsibilities: "Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in. Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity. As an Assistant Store Manager at Coach, you’ll partner with the Store Manager to drive sales performance, operational excellence, and team development. You lead by example on the sales floor, delivering exceptional customer experiences and upholding Coach’s service standards. Your
for each section heading.
We'll have:
About the role
... (the paragraph describing role)
Then Responsibilities:Responsibilities
- ... each bullet from "Key Responsibilities" list. We need to preserve all bullet points exactly as given. List: - Drive Sales & Strategy: Support the Store Manager in achieving sales goals through forecasting, planning, and implementing category initiatives; monitor KPIs and adjust strategies as needed. - Deliver Exceptional Service: Create an inclusive, high-energy environment that meets Coach Service standards; resolve customer issues promptly and act as a brand ambassador in-store and in the community. - Lead & Develop Talent: Recruit, onboard, and coach team members; foster a collaborative culture and build a strong talent pipeline aligned with brand vision. - Execute Omni-Channel & Digital Engagement: Support virtual shopping, clienteling, and customer data acquisition; leverage social media trends to enhance the customer experience. - Ensure Operational Excellence: Oversee compliance with policies, scheduling, payroll, HR processes, loss prevention, and visual merchandising standards; maintain store safety and vendor relationships. - Collaborate & Communicate: Partner with leadership to interpret market trends, shape store strategies, and share insights with district and corporate teams to drive cross-functional projects. We'll keep them as
- items.
Then Requirements:
Requirements
- ... list items. Requirements list: - 1 + years of leadership experience in retail or service industries; luxury/fashion background preferred. - A combination of education and experience will be considered. - Strong customer focus and ability to thrive in a fast-paced environment. - Proven ability to inspire and motivate teams to exceed performance standards. - Excellent communication, problem-solving, and conflict resolution skills. - Proficiency in Microsoft Office and retail systems; knowledge of omni-channel services and clienteling strategies. - Ability to work in a fast-paced environment, - Strong English language proficiency. (for EU) - Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom. Note there is duplicate "Ability to work in a fast-paced environment," appears twice? Actually appears earlier in "Strong customer focus and ability to thrive in a fast-paced environment." and later "Ability to work in a fast-paced environment," maybe duplicate; we should keep both? The instruction: remove duplicated lines. So we should deduplicate. There's also "Strong English language proficiency. (for EU)" maybe keep. We'll produce list without duplicates. Let's list unique items: 1. 1 + years of leadership experience in retail or service industries; luxury/fashion background preferred. 2. A combination of education and experience will be considered. 3. Strong customer focus and ability to thrive in a fast-paced environment. 4. Proven ability to inspire and motivate teams to exceed performance standards. 5. Excellent communication, problem-solving, and conflict resolution skills. 6. Proficiency in Microsoft Office and retail systems; knowledge of omni-channel services and clienteling strategies. 7. Strong English language proficiency. (for EU) 8. Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom. We removed duplicate fast-paced line. Now Skills: we will put competencies. We have two sets: Our Competencies for All Employees (list) and Our Competencies for All People Managers (list). We'll combine maybe under Skills. List all competencies: All Employees: - Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. - Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. - Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. - Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty. - Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. - Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. - Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. People Managers: - Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. - Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. - Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. We'll put each as
- with the competency name bold? Not required; just plain text.
Now Benefits:
Benefits
- Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance.
- but the instruction: use
- for any list of duties/requirements/benefits. It doesn't require each item separate; but we can keep as one string or split. Safer to split each benefit into its own
- . Let's split:
- Medical insurance
- Dental insurance
- Vision insurance
- 401 (K)
- Paid Paternity and Maternity leave
- Commuter Benefits
- Disability insurance
- Tuition assistance
Now Pay:
Pay
Base Pay Range $18.50-$31.50. Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations.
Now Schedule:Schedule
Ability to work a flexible schedule to meet business needs—including nights, weekends, peak busy season, and high-traffic retail days (including, but not limited to, public holidays).
Now About the role paragraph: The initial paragraph before responsibilities: "Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in. Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity. As an Assistant Store Manager at Coach, you’ll partner with the Store Manager to drive sales performance, operational excellence, and team development. You lead by example on the sales floor, delivering exceptional customer experiences and upholding Coach’s service standards. Your