Assistant Store Manager – Habitat ReStore (Madison, WI)

Description

Habitat for Humanity of Dane County (HFHDC) is seeking a hands-on and mission-driven Assistant Store Manager to support daily operations at our Habitat ReStore East location. This role is ideal for someone who thrives in a fast-paced retail or warehouse environment, enjoys staying active, and wants to make a direct impact in the community. Every purchase and donation supports affordable housing across Dane County.

What You'll Do

• Support daily store operations and team leadership
• Supervise staff and volunteers and provide training and coaching
• Aid with donation intake, pricing, and sales floor organization
• Maintain a safe, clean, and efficient store environment
• Handle cash operations, reporting, and opening/closing procedures
• Provide excellent customer service and resolve customer concerns

What You'll Bring

• 2+ years of retail, warehouse, customer service, or related experience
• Strong leadership, communication, and organizational skills
• Ability to multitask and adapt in a fast-paced environment
• Proficiency in Microsoft Office (Word, Excel, Outlook, SharePoint)
• Commitment to the Habitat for Humanity mission
• Valid driver’s license
• Preferred: Supervisory or team leadership experience, experience with building materials, donation-based retail, or recycling program, ability to run and analyze sales reports to make metric driven decisions

Physical Requirements

• Ability to sit and stand for extended periods
• Constant walking or motion to coordinate work and interact with co-workers
• Regularly required to lift 50+ pounds (more on occasion)
• Frequent bending, squatting, lifting, and repetitive motion
• Ability to frequently and accurately communicate with employees, customers, and vendors in person, via the telephone or by email
• Comfortable operating equipment such as forklifts and pallet jacks (training provided)
• Work in varying temperatures, including occasional exposure to outdoor conditions and extreme weather

Why You'll Love It

• Mission-driven work that supports affordable housing
• Active, engaging workdays in a team-oriented environment
• Competitive benefits including medical, dental, vision, and 401(k) with match
• Generous PTO (starting at 16 days accrued annually)
• 13 paid holidays
• Employee discount and professional development opportunities

Work Details

• Schedule: Tuesday–Saturday, 8:30 AM – 5:30 PM
• Additional hours outside of this schedule may occasionally be required based on business need
• Location: Primary work location is ReStore East, but may be assigned to ReStore West based on staffing needs.
• ReStore East: 4207 Monona Dr, Madison
• ReStore West: 6201 Odana Rd, Madison

Ready to Make an Impact?

Apply today and help turn donations into homes—and stronger communities—across Dane County.