Assistant Store Manager (Full-time) - Snyder, TX

About the Role

The Assistant Manager is responsible for assisting and consulting the Store Manager regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store’s goals. The Assistant Manager is knowledgeable in each product area or department, upholds policies, procedures and standards listed in the visual manual, and is passionate about giving outstanding customer service and promoting merchandise. In the Store Manager’s absence, the Assistant Manager assumes supervisory control and is trained in Store Manager responsibilities.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett | City Gear.
• Consult with the Store Manager to establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility for the entire store in the Store Manager’s absence.
• Assist with overall personnel recruiting, training, and evaluation.
• Provide knowledge and guidance to employees and customers across all departments as needed.
• Monitor inventory, sales statistics, and expenses to ensure profitability.
• Direct staff to complete departmental responsibilities and standards.
• Keep the Store Manager informed about inventory movement and customer trends.
• Ensure quality customer service is maintained.
• Perform general administrative duties and act in the Store Manager’s capacity when required.
• Deliver extraordinary customer service as outlined in the customer service manual, including assisting customers during peak periods.
• Promote and sell services and merchandise offered by Hibbett | City Gear.
• Practice and uphold all company policies, procedures, and standards from the operations, personnel, visual, and customer service manuals.
• Protect company assets and financial information by ensuring accurate internal controls and reporting potential fraud risks.

Supervisory Responsibilities

• Supervise employees in the Store Manager’s absence.
• Carry out supervisory duties in accordance with organizational policies and applicable laws.
• Interview, train, plan, assign, direct work, and resolve problems for staff.

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast‑paced environment.
• Ability to assist in managing a team and meet overall goals and profit targets.
• Self‑starter with initiative to take on important tasks without prompting.
• Strong attention to detail and ability to handle multiple tasks simultaneously with precision.
• Team‑player attitude, passionate about outstanding customer service and merchandise sales.