Assistant Store Manager (Full-time) - Mesquite, TX

Location: Mesquite, Texas (Towne Crossing Blvd)

Hourly Rate: $15.15

About the role

The Assistant Manager is responsible for assisting and consulting the Store Manager regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store’s goals. The Assistant Manager is knowledgeable in each product area or department in the store, upholds policies, procedures and standards listed in the visual manual, and is passionate about giving outstanding customer service and promoting merchandise.

Responsibilities

• Assist the Store Manager in controlling store assets and establishing action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility for the entire store in the Store Manager’s absence.
• Assist with personnel recruiting, training, and evaluation.
• Provide knowledge and guidance to employees and customers across all departments.
• Monitor inventory, sales statistics, and expenses to ensure profitability.
• Direct staff to complete departmental responsibilities and standards.
• Keep the Store Manager informed about inventory movement and customer trends.
• Maintain quality customer service as outlined in the customer service manual.
• Perform general administrative duties and act in the Store Manager’s capacity as needed.
• Deliver extraordinary customer service, especially during peak periods.
• Promote and sell services and merchandise offered by Hibbett | City Gear.
• Practice and uphold all company policies, procedures, and standards from various manuals and memos.
• Protect company assets and financial information by ensuring effective internal controls and reporting potential fraud risks.
• Supervise employees in the Store Manager’s absence, including interviewing, training, planning, assigning work, and resolving problems.

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast‑paced environment.
• Ability to assist in managing a team and meet overall goals and profits.
• Self‑starter with initiative to take on important tasks without being asked.
• Strong attention to detail and ability to handle multiple tasks simultaneously with precision.
• Team‑player passionate about outstanding customer service and selling merchandise.

Pay

Hourly rate: $15.15