Assistant Store Manager F/T
Goodwill of Southern New England · Hamden, CT · Today
On-siteBusiness Development$19.56–$25.33/hrFull-time
About the role
This position pays $20.50/Hour and offers various benefits including referral bonuses, retirement plan contributions, tuition and gym reimbursement, emergency assistance funds, and paid time off.
Responsibilities
- Oversee the proper handling and processing of incoming and outgoing materials
- Maximize used goods processing through the proper application of Goodwill techniques
- Meet or exceed production goals on a consistent basis
- Maximize sales performance through proper rotation, pricing, display, signage, promotions and inventory of processed merchandise
- Ensure quality customer service is provided by self and employees in a timely and courteous manner
- Be available for telephone customer relations activities
- Maintain sales floor appearance, cleanliness and shopping environment
- Maintain appearance of building exterior and parking lot
- Maintain processing area appearance, housekeeping and work environment
- Maintain all equipment in proper working order
- Periodically inventory selected areas
- Avoid unusual situations and conditions and refer them to the supervisor
- Effectively and efficiently assist the Store Manager in managing the store budget including payroll, achieving processing goals, generating revenue and controlling expenses
- Ensure proper cash management including enforcement of cash register procedures and submission of required reports
- Check daily cash report and receipts
- Ensure daily pick-ups and deposits at designated bank
- Ensure store and surrounding premises are kept clean and free of safety hazards
- Secure sharp objects such as knives in a secured area for display
- Ensure that breakable objects are handled carefully and are properly displayed
- Ensure that an adequate supply of protective gloves are available for employees to use when sorting donations and handling potentially hazardous materials
- Prepare and submit work orders to Director, Warehouse Operations & Logistics
- Report any suspicions or allegations of fraud
- Ensure that the store is opened/closed daily, as per scheduled hours
- Ensure proper operation of security and safety systems
- Prepare and submit work orders, as necessary, to Director, Warehouse Operations & Logistics
- Carry out supervisory responsibilities in accordance with the Agency's policies and applicable state and federal law
- Aid in scheduling employees to ensure adequate coverage to meet production, customer service and safety and security needs
- Maintain positive morale of work force
- Assist the Store Manager in interviewing, hiring, training and directing the activities of store personnel
- Complete store reports in an accurate and timely manner
- Perform bank transactions necessary to store operations
- Respond to alarm calls as required
Requirements
- High school diploma or equivalent, plus a minimum of two years related experience, including supervisory experience
- Ability to read and interpret documents, write routine reports and correspondence, and speak effectively
- Ability to calculate figures and amounts, apply common sense understanding to carry out instructions, and deal with problems involving several concrete variables
- Knowledge of bookkeeping and accounting principles, general knowledge of Microsoft Office, and a good working knowledge of brand name apparel and other merchandise sold in the Goodwill store
- High level of integrity and business ethics