Assistant Store Manager - Dallas NorthPark Center

Dolce & Gabbana represents excellence rooted in its “Made in Italy” heritage. Every creation reflects the Brand’s commitment to craftsmanship, fatto a mano, innovation and quality. Guided by a strong dedication to sustainability, the Brand adopts certified materials and responsible practices, ensuring that contemporary luxury is created with respect for future generations.

About the role

The Assistant Store Manager will ensure customer satisfaction, support Client Advisors to drive sales, maximize productivity and profitability, and ensure compliance with company procedures within the Dallas boutique. This role reports directly to the Store Manager.

Responsibilities

• Own all client data and analytics for North America
• Help identify and implement strategies and initiatives to achieve and exceed business goals
• Monitor sales floor and zone coverage to drive sales and maintain customer focus
• Supervise and follow-up daily goals and tasks of Client Advisors, Cashiers & Support Staff
• Train and develop Client Advisors, Cashiers & Support Staff
• Maintain working knowledge of all “back of house” operations
• Ensure that all store manuals (Operations, P&P, Product Knowledge, Corporate & Store Phone Books, Marketing & Editorial) are current
• Ensure that all logs (Alterations, Transfers, outside repairs, Consignments, Safe Log) are current
• Ensure compliance with all Sales Audit tasks & requirements
• Identify future opportunities and risks
• Manage implementation & execution of all company initiatives within the store
• Assist in management of sales, shrink, controllable expenses including payroll
• Oversee visual presentation, including planning, implementation/execution, adjustments and feedback on strategies
• Ensure compliance with store Policies and Procedures, including dress guidelines
• Assist Store Manager in recruiting, retention, supervision, training and development of store personnel

Requirements

• 3+ years luxury retail management experience
• Rich experience and knowledge in luxury retail
• Proven responsibility and ownership
• Team-oriented mindset
• Proactive attitude and excellent communication skills

Location: Dallas, TX