Assistant Store Manager - Cotton On City Creek Centre

About Us

Born in Australia, Cotton On is a global fashion and lifestyle retailer with eight brands across 22 countries and 1,500 stores. We exist to make a positive difference in people’s lives through youthful fashion and lifestyle products across women's, men’s, kids, body, accessories, and stationery. Our diverse global workforce of 20,000 team members is optimistic, innovative, and highly motivated—we believe in ourselves, our community, and our ability to inspire creativity and self-expression.

About the Role

As an Assistant Store Manager, you will support the Store Manager in delivering exceptional customer experiences and driving team performance. You’ll work closely with the Store Manager to understand daily, weekly, and monthly store priorities, assign tasks to Key Holders and Sales Associates, and ensure compliance with company policies and procedures.

Responsibilities

• Assist the Store Manager in setting and executing store priorities.
• Assign projects and tasks to Key Holders and Sales Associates.
• Ensure compliance with company policies and procedures.
• Drive sales, stock management, and service delivery.
• Execute visual merchandising directives to maintain world-class standards.
• Work collaboratively with a diverse, high-performing team in a fast-paced environment.
• Deliver outstanding customer service and problem-solving in a dynamic retail setting.

Requirements

• 1+ years of retail management experience, preferably in fast fashion.
• Proven track record of inspiring and managing diverse, high-performing teams.
• Passion for product, brands, fashion, and trends.
• Strong knowledge of retail merchandising practices.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Outstanding communication, customer service, and problem-solving skills.

Physical Requirements

• Ability to move around the store throughout the shift.
• Ability to lift, carry, push, and pull up to 50 pounds regularly (e.g., boxes, merchandise packages, bins, clothing racks).
• Ability to regularly squat or kneel (e.g., accessing under-storage bins, visual resets).
• Ability to safely use a ladder, step stool, or raised platform to complete tasks.

Benefits

• 50% team member discount on all brands/products.
• Competitive pay ($22.50–$25.50/hour for this full-time hourly position).
• Wellness support and 24/7 performance incentives.
• Comprehensive benefits for you and your family, including medical, dental, and vision.
• 401(k) matching program with financial literacy support.
• Development opportunities for career growth.
• Quarterly COG Awards and real-time recognition.