Assistant Store Manager - College Hill, Cincinnati, OH

About the role

The Assistant Store Manager assists the Store Manager in upholding daily store operations, ensuring maximum sales and profitability through merchandising execution, expense and inventory management, training and development of the store team, human resources management, and outstanding customer service.

Responsibilities

• Responsible for overall quality and performance of the retail store staff.
• Ensures compliance with all company policies and procedures.
• Models effective leadership to gain commitment to store goals and training standards.
• Assist with recruitment, selection, training, and development of store personnel.
• Provide feedback to the Store Manager on annual performance evaluations for all store employees.
• Assist with expense management and develop strategies to meet budget targets.
• Monitor and identify loss or inventory inconsistencies to achieve shrink goals.
• Control operational compliance, safety, and business standards.
• Support training of all employees in suggested selling and merchandising techniques.
• Uphold company customer service standards to provide a friendly environment.
• Assist in accurate and regular merchandise inventory counts.
• Perform other duties as assigned.

Qualifications

• Minimum of one (1) year of retail management experience.

Skills

• Solid business knowledge and excellent command of the English language.
• High level of interpersonal skills for handling sensitive and confidential situations.
• Demonstrated poise, tact, and diplomacy.
• Strategic thinking, planning, and organization.
• Professionalism in all situations.
• Proficient analytical ability to gather, summarize data, and solve administrative problems.
• Results‑driven with critical and creative thinking skills.
• Project management, time management, analytical, and superior organizational skills.
• Discretion, confidentiality, and independent judgment.
• Ability to plan, organize, multitask, and set priorities effectively.
• Precision and consistency in executing directives.
• Working knowledge of Microsoft Office products.
• Willingness to work in multiple stores within the assigned district.

Physical Requirements

• Stand for extended periods.
• Lift, carry, push/pull up to 50 lb.
• Work extended hours during critical project phases.
• Operate in a fast‑pace, dynamic environment with flexibility.
• Reliable transportation required.
• Willingness to travel by car, plane, or train.

Schedule

• Standard work week not to exceed 40 hours.
• Flexible schedule required, including days, nights, weekends, and holidays.

Compensation

• Pay range: $15.25 – $17.25 per hour.
• Bonus opportunity if guidelines or criteria are met.

Benefits

• Company 401(k) plan.
• Medical, dental, and vision coverage for full‑time employees.
• Company‑paid time off.