Assistant Store Manager (Bilingual)
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we should create headings for sections that have content. We need to decide which sections to include: About the role (intro paragraph), Responsibilities (duties), Requirements (qualifications), Qualifications maybe same as Requirements? Could combine. But we can have separate sections: About the role, Responsibilities, Requirements, Benefits, Pay, Schedule. Also maybe Skills? The posting includes "What We’re Looking For – Qualifications And Skills" and "Nice To Haves - Preferred Qualifications And Skills". Could combine into Requirements (mandatory) and Preferred Qualifications. But instruction: "Prefer a few substantive sections over many thin ones." So we could have About the role, Responsibilities, Requirements (including qualifications and skills), Benefits, Pay, Schedule. Also maybe Awards & Recognition and Our Purpose could be part of About the role or separate? Could include as part of About the role. But we need to preserve all substantive information. So we need to include Awards & Recognition and Our Purpose somewhere. Could add a section "Company Overview" but not in allowed headings list. The allowed headings list is examples, not strict; we can use other headings? It says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It implies we should use those headings when appropriate, but we could also add other headings if needed? Probably better to stick to those. We can incorporate Awards & Recognition and Our Purpose into About the role section as prose.
Thus sections:
- About the role: includes introductory paragraphs about role, purpose, etc. Also include Awards & Recognition and Our Purpose maybe.
- Responsibilities: the bullet list under "What You’ll Do - Essential Duties And Responsibilities".
- Requirements: the bullet list under "What We’re Looking For – Qualifications And Skills" (mandatory). Could also include "Nice To Haves" as a subsection? But we could include them under Requirements as well, maybe separate "Preferred Qualifications". But to keep few sections, we could put both mandatory and preferred under Requirements, but differentiate with headings inside? Not allowed? Could use
to note "Preferred qualifications:" inside the section. That's okay. - Benefits: the list under "Benefits & Perks*". - Pay: the compensation paragraph: hourly wage $16.00 per hour. - Schedule: the paragraph about full-time schedule, 40 hours per week, etc. We must not repeat job title as heading. No Job ID etc. We must remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. At end there is EEO statement etc. Remove that. Also remove "The information contained herein is not intended to be an all-inclusive list..." etc. That's boilerplate; remove. Also remove "Important: The Community Choice Financial® Family of Brands will never ask you for banking..." etc. That's also boilerplate; remove. Also remove "CCFI Companies, LLC is an equal-opportunity employer." Remove. Now produce HTML fragment: no or . Use
for each section heading. Use - for lists. Use
for prose.
Let's craft.
About the role paragraph: combine the intro paragraphs: "As an Assistant Store Manager (ASM), you’ll support our customers through real financial needs while gaining hands-on experience running a store. You’ll develop your leadership skills in real-time by driving account management, customer outreach, and risk management. It’s performance-driven, people-first, and packed with growth potential. If you’re ready to build your confidence, learn the business, and move up quickly with a Company that invests in your future, you just found your next step." Also include Awards & Recognition and Our Purpose maybe as separate paragraphs.
Awards & Recognition: "We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America’s Greatest Workplace in Financial Services 2025 by Newsweek."
Our Purpose: "Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial® Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most."
We can include these as
under About the role.
Now Responsibilities: list each duty from bullet list. Need to preserve all. Let's extract bullet points:
- Maximize customer success by offering financial services that fit their needs.
- Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products.
- Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty.
- Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts.
- Maintain customer information in the point of sale (POS) system with accuracy and integrity.
- Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures.
- Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing.
- Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events.
- Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer.
- Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations.
- Help conduct store audits, create reports, and compile financial data to further ensure compliance.
- Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services.
- Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.
- Conduct additional tasks as directed by leadership.
- Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.**Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements.
Note: The last bullet includes schedule info; but we will move schedule to separate Schedule section. So we might split that bullet: keep the part about maintaining full-time work schedule? Actually schedule info is part of responsibilities but we have a Schedule section. We could keep the responsibility bullet about maintaining full-time work schedule? But we might duplicate. Better to keep schedule info only in Schedule section, and remove from responsibilities. However we must preserve ALL substantive information; we can't discard schedule info. So we need to keep it somewhere. We'll put schedule info in Schedule section. So we can remove that sentence from responsibilities bullet. But we need to ensure we don't lose the responsibility of maintaining full-time work schedule? The responsibility bullet includes that as a duty; but we can still note that responsibility includes maintaining schedule, but we have schedule section. Might be okay to keep a brief note: "Maintain a full-time work schedule with regular, in-person attendance, including weekends." That's schedule info. We'll move that to Schedule section, but we could also keep a short note in responsibilities about adhering to schedule? The instruction: "Preserve ALL substantive information". If we move it to Schedule section, it's still preserved. So we can omit from responsibilities.
Thus responsibilities list will be all bullets except the schedule sentence.
Now Requirements: list mandatory qualifications:
- A high school diploma or equivalent.
- Minimum one year’s experience in customer service, sales, or retail.
- At least 3 months of supervisory, key holder, or relevant leadership experience
- Excellent verbal and written communication skills.
- Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
- Must be at least 18 years of age (19 in Alabama).
- Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
- Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
- The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.
Also maybe include "Nice To Haves - Preferred Qualifications And Skills" as part of Requirements but we can note as preferred.
Preferred qualifications:
- Management experience in retail, convenience store, grocery, finance, service, or related industries.
- Experience in check cashing, document verification, money order processing.
- Bilingual (English/Spanish) is a plus and may be required for certain locations.
We'll include these as a sub-list maybe under a
"Preferred qualifications:" then
.
Now Benefits: list each benefit from the Benefits & Perks* section. Let's extract:
- Paid on-the-job training and a comprehensive new hire program.
- Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
- Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
- Enrollment in a key holder program designed to establish and enhance leadership potential for promotion.
- Performance-based career advancement.
- Educational reimbursement program.
- Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).
- Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
- Company-Sponsored Life and AD&D Insurance.
- Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
- Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
- Free access to exclusive discounts from nationwide
for prose. Let's craft. About the role paragraph: combine the intro paragraphs: "As an Assistant Store Manager (ASM), you’ll support our customers through real financial needs while gaining hands-on experience running a store. You’ll develop your leadership skills in real-time by driving account management, customer outreach, and risk management. It’s performance-driven, people-first, and packed with growth potential. If you’re ready to build your confidence, learn the business, and move up quickly with a Company that invests in your future, you just found your next step." Also include Awards & Recognition and Our Purpose maybe as separate paragraphs. Awards & Recognition: "We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America’s Greatest Workplace in Financial Services 2025 by Newsweek." Our Purpose: "Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial® Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most." We can include these as
under About the role. Now Responsibilities: list each duty from bullet list. Need to preserve all. Let's extract bullet points: - Maximize customer success by offering financial services that fit their needs. - Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products. - Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty. - Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts. - Maintain customer information in the point of sale (POS) system with accuracy and integrity. - Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures. - Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing. - Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events. - Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer. - Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. - Help conduct store audits, create reports, and compile financial data to further ensure compliance. - Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services. - Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. - Conduct additional tasks as directed by leadership. - Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.**Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements. Note: The last bullet includes schedule info; but we will move schedule to separate Schedule section. So we might split that bullet: keep the part about maintaining full-time work schedule? Actually schedule info is part of responsibilities but we have a Schedule section. We could keep the responsibility bullet about maintaining full-time work schedule? But we might duplicate. Better to keep schedule info only in Schedule section, and remove from responsibilities. However we must preserve ALL substantive information; we can't discard schedule info. So we need to keep it somewhere. We'll put schedule info in Schedule section. So we can remove that sentence from responsibilities bullet. But we need to ensure we don't lose the responsibility of maintaining full-time work schedule? The responsibility bullet includes that as a duty; but we can still note that responsibility includes maintaining schedule, but we have schedule section. Might be okay to keep a brief note: "Maintain a full-time work schedule with regular, in-person attendance, including weekends." That's schedule info. We'll move that to Schedule section, but we could also keep a short note in responsibilities about adhering to schedule? The instruction: "Preserve ALL substantive information". If we move it to Schedule section, it's still preserved. So we can omit from responsibilities. Thus responsibilities list will be all bullets except the schedule sentence. Now Requirements: list mandatory qualifications: - A high school diploma or equivalent. - Minimum one year’s experience in customer service, sales, or retail. - At least 3 months of supervisory, key holder, or relevant leadership experience - Excellent verbal and written communication skills. - Proficiency in using phones, POS system, Microsoft Office, and other computer systems. - Must be at least 18 years of age (19 in Alabama). - Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). - Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law. - The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard. Also maybe include "Nice To Haves - Preferred Qualifications And Skills" as part of Requirements but we can note as preferred. Preferred qualifications: - Management experience in retail, convenience store, grocery, finance, service, or related industries. - Experience in check cashing, document verification, money order processing. - Bilingual (English/Spanish) is a plus and may be required for certain locations. We'll include these as a sub-list maybe under a
"Preferred qualifications:" then
- .
Now Benefits: list each benefit from the Benefits & Perks* section. Let's extract:
- Paid on-the-job training and a comprehensive new hire program.
- Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
- Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
- Enrollment in a key holder program designed to establish and enhance leadership potential for promotion.
- Performance-based career advancement.
- Educational reimbursement program.
- Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).
- Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
- Company-Sponsored Life and AD&D Insurance.
- Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
- Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
- Free access to exclusive discounts from nationwide