Assistant Store Manager, Austin

Sales Leadership & Results

• Lead by example on the sales floor, consistently delivering elevated service and strong personal selling results
• Drive store performance across key KPIs including Sales, SPH, ADS, UPT, Conversion, and Event Performance
• Support execution of daily, weekly, and monthly sales plans to achieve or exceed plan and LY results
• Coach associates in selling behaviors such as clienteling, add-on selling, and confident product storytelling
• Actively participate in events, activations, and promotional moments to maximize traffic and conversion

Team Leadership & Development

• Support hiring, onboarding, and training of a results-driven sales team
• Coach in real time on the sales floor through observation, feedback, and role modeling
• Hold associates accountable to performance expectations, behaviors, and brand standards
• Aid in performance documentation, goal setting, and development plans
• Foster a positive, motivated, and accountable team culture

Operational Excellence

• Support daily store operations including opening/closing procedures, cash handling, and reporting
• Ensure store standards are consistently upheld (visuals, cleanliness, merchandising, and safety)
• Partner with the Store Manager on inventory management, transfer orders, cycle counts, and shrink prevention
• Help manage schedules to support traffic, events, and productivity goals
• Ensure company policies and procedures are consistently followed

Customer Experience

• Deliver and reinforce Uncommon James’ elevated, girlfriend-style service
• Handle customer concerns professionally and in alignment with brand standards
• Build genuine relationships with customers to drive loyalty and repeat business
• Ensure every guest feels welcomed, supported, and confident in their purchase

Visual Merchandising & Events

• Maintain visual standards and ensure product is displayed in a clean, elevated, and on-brand manner
• Support execution of visual floorsets, launches, and merchandising updates
• Assist in planning and executing weekly in-store events, partnerships, and local activations

Leadership Coverage

• Act as Store Manager in their absence and confidently lead all aspects of the business
• Serve as a future talent pipeline for the Store Manager role