Assistant Store Manager
Wild Bill's Tobacco · Harrison Township, MI · 4 days ago
SalesFull-time
Responsibilities
- Aid in recruiting, interviewing, selecting, and retaining store employees.
- Support the management and development of store employees for peak performance in sales and store operations.
- Develop and educate the team on selling skills and product knowledge.
- Ensure smooth and efficient store operations, including managing inventory, monitoring expenses, executing promotional strategies, and scheduling employees.
- Provide excellent customer service, handle customer inquiries and complaints, and resolve issues.
- Create relationships with customers to suggest products.
- Meet or exceed store sales and operational goals.
- Collaborate with the Store Manager and other employees to achieve operational and financial targets.
- Maintain a safe, clean, and organized store environment, enforcing company policies and procedures.
- Offer feedback and recommendations to the Store Manager on employees, operations, and sales issues.
- Manage all store operations daily, including inventory, cash handling, staffing, customer service, and cleanliness.
- Open and close the store.
Requirements
- Knowledge and Skills:
- Written and Communication Skills
- Customer Service
- Microsoft Office
- Store Operations
- Basic Math (Adding and Subtracting)
- Qualifications:
- At least 21 years old
- High School diploma completion
- Flexible to work weekends and holidays
- Flexible to work 12-hour shifts at times
- Ability to stand for long periods of time
- Ability to lift up to 50 pounds