Assistant Store Manager

About The Role

The Salvation Army Adult Rehabilitation Center (ARC) is seeking an Assistant Store Manager for its retail team at the Kailua Location Thrift Store. This position plays a crucial role in the day-to-day operations of the store, providing leadership and support to employees, and ensuring customer satisfaction.

Responsibilities

• Taking an active role and partnering with the Store Manager in the day-to-day operation of the store.
• All day-to-day store operations in the absence of the Store Manager.
• Providing coaching, training, and development to the Store Employees.
• Maintaining good Customer/Donor/Community relations; resolving complaints; and ensuring quick and efficient service.
• Communicating any personnel issues with Management, in the absence of the Store Manager.
• Issuing disciplinary warnings, conference reports, employee evaluations, and setting goals as needed in coordination with the HR Generalist/Coordinator and District Sales Manager.
• Ensuring store is maintained at ARC Merchandising Standards, adequate inventory levels on hand.
• BRP (Back Room Processing) - Ensuring Material Handlers are working effectively and efficiently to meet daily processing goals.
• Adequate amount of change at the beginning of each day, safeguarding cash in registers and banking of cash receipts as per ARCC policy.
• Assisting the Store Manager on ensuring that safety measures are established and maintained consistent with ARC policy and governmental regulations.
• Implementing appropriate loss prevention measures.
• Performing other written or verbal duties as may be assigned by Management, Retail Directors, and Command Administration.

Qualifications

• High School diploma/GED or equivalent.
• Minimum of 2 years of previous Retail Management/Supervisory experience.
• Accurate handling of POS/Cash Register operations and cash transactions.
• Valid Driver’s license with proof of insurance.
• Pass a background check, including a Criminal History and Sex Offender Registry.
• Effective communication skills with management, fellow store employees, customers, and donors.

Physical Demands

• Sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
• Grasp, push, and pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts, hand trucks, and miscellaneous carts.
• Move product up to 50 lbs.
• Perform various repetitive motion tasks.
• Ability to perform duties with or without reasonable accommodation.

Schedule

The stores operate 7 days per week. Work schedules are determined by Management and associates must be flexible to ensure adequate store coverage. Full-time associates may be scheduled to work any full-time shift including evenings, weekends, and holidays.

Pay and Benefits

• Opportunity for career growth.
• Paid time off.
• Employee Stores Discounts.
• Great Work Perks Discounts (Amusement Parks, Museums, Services, and more!)
• Employee Referral Bonuses.
• Medical, Dental, and Vision Health and fitness Fitbit Devise.
• Retirement Plan.
• Legal Advice MetLife.
• Pet Insurance.
• AFLAC.
• Employee Assistance Program (EAP).

Covid-19 Updates

The Salvation Army will comply with all governmental orders and any contractual obligations relative to COVID-19 safety measures, including mandatory vaccination of staff, if required. The Salvation Army will consider requests for exemptions from any such requirements on either religious or medical grounds when available.