Assistant Store Manager
About the role
The Assistant in Training (AIT) and Assistant Manager positions at Buckle are integral to fulfilling our mission of providing the best shopping experience for guests. These roles involve a variety of sales, merchandising, and operational tasks, as well as responsibilities such as recruiting new Teammates, training and motivating existing Teammates, and acting as the Store Manager in their absence.
Responsibilities
- Greet Guests with a friendly, engaging attitude and provide exceptional service
- Answer questions about the store and its merchandise, recommend products, and assist with purchases
- Help locate or obtain merchandise based on Guest needs and desires
- Share product knowledge and sales education with Teammates
- Manage and share knowledge of current sales and promotions, policies, and security practices
- Work towards achieving personal and team sales goals
- Investigate and expand Guest selection through inventory management and advanced product searches
- Maintain and build strong Guest relationships to foster a client-based business model
- Coach and motivate new Teammates to meet Buckle’s standards and goals
- Execute and manage visual merchandising tasks, ensuring the store looks its best
- Support recruitment efforts and assist with hiring new Teammates
- Follow Loss Prevention guidelines and handle security risks
- Execute Point of Sale procedures and handle calls from Corporate
Requirements
To succeed in these roles, candidates should possess a high school diploma or equivalent, along with a passion for fashion and a desire to serve others. Previous retail experience is preferred but not required. Strong communication and interpersonal skills are essential, as is the ability to work independently and as part of a team.
Qualifications
- High school diploma or equivalent
- Passion for fashion and customer service
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Previous retail experience is preferred but not required
Skills
- Product knowledge
- Sales education
- Customer service
- Teamwork and leadership
- Visual merchandising
- Recruitment and hiring
- Loss prevention
- Point of Sale procedures
Benefits
Buckle offers competitive compensation and benefits, including:
- Base pay ranging from $20 to $24 per hour
- Health, dental, and vision insurance
- Virtual care and mental health resources
- 401(k) with company match
- Discretionary matching contributions to qualifying Teammates
- Health savings account (HSA) and flexible spending accounts (FSA)
- Incentive-based bonuses
- Teammate discount on Buckle products and gift cards
- Time off, including vacation, sick, and bereavement leave
- Income protection with company-paid basic life and AD&D insurance
- Legal services, identity theft protection, and pet insurance
Pay
The estimated base rate for the Assistant in Training (AIT) and Assistant Manager positions ranges from $20 to $24 per hour, with final offers based on various factors including skill set, experience, location, and other job-related reasons.
Schedule
The Assistant in Training (AIT) and Assistant Manager positions require a flexible schedule, which may include mornings, evenings, weekends, and holidays, including the day of and day after major holidays like Thanksgiving and Christmas.