Assistant Store Manager

About the role

The Assistant in Training (AIT) and Assistant Manager positions at Buckle are integral to fulfilling our mission of providing the best shopping experience for guests. These roles involve a variety of sales, merchandising, and operational tasks, as well as responsibilities such as recruiting new Teammates, training and motivating existing Teammates, and acting as the Store Manager in their absence.

Responsibilities

• Greet Guests with a friendly, engaging attitude and provide exceptional service
• Answer questions about the store and merchandise, recommend and select products, and assist with merchandise displays
• Help locate or obtain merchandise based on Guest needs and desires
• Share product knowledge and sales education with Teammates
• Manage and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
• Implement the Sales Presentation Guide (SPG) to achieve sales goals
• Investigate and expand Guest selection through inventory management and advanced product searches
• Maintain and build strong Guest relationships to foster a client-based business model
• Coach and motivate new Teammates to meet Buckle’s standards and goals
• Execute all segments to support business goals, including recruitment and training
• Work flexible schedules, including mornings, evenings, weekends, and holidays
• Follow Loss Prevention guidelines and handle security risks
• Execute Point of Sale (POS) procedures

Requirements

To succeed in these roles, candidates should possess a high school diploma or equivalent, along with a passion for fashion and customer service. Previous retail experience is preferred but not required. Strong communication and interpersonal skills are essential, as is the ability to work independently and as part of a team. Proficiency with Microsoft Office and familiarity with POS systems are beneficial.

Qualifications

• High school diploma or equivalent
• Passion for fashion and customer service
• Previous retail experience is preferred but not required
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficiency with Microsoft Office and familiarity with POS systems

Skills

• Customer service and sales skills
• Product knowledge and merchandising abilities
• Leadership and motivational skills
• Time management and organizational skills
• Microsoft Office proficiency
• POS system familiarity

Benefits

Buckle offers competitive compensation and benefits, including:

• Compensation range: $18-$22/hr
• Health, dental, and vision insurance
• Virtual care and mental health resources
• 401(k) with company match
• Discretionary matching contributions
• Health savings account (HSA) and flexible spending accounts (FSA)
• Incentive-based bonuses
• Teammate discount on Buckle products and gift cards
• Medical, dental, and vision insurance
• Employee assistance program (EAP) for counseling and wellness coaching
• Life and disability insurance
• Paid leave in applicable states
• Legal services, identity theft protection, and pet insurance

Pay

The estimated base rate for the Assistant in Training (AIT) and Assistant Manager positions is $18-$22/hr, with potential for commission on sales.

Schedule

Flexible schedules are offered, including mornings, evenings, weekends, and holidays, based on store and business needs.