Assistant Store Manager

Responsibilities

• Cultivates an environment of genuine customer connection
• Demonstrates extraordinary service and acts as a brand ambassador reflective of the company values
• Fosters an energized pace, positive service environment, and team development
• Delivers high-quality product services with attention to detail, such as branding, debossing, boot stretching, brim shaping, and boot shines
• Supports the Store Manager in recruiting, hiring, and retaining top talent
• Creates and maintains a succession strategy
• Provides real-time feedback, coaching, and training to team members, escalating issues as needed to the Store Manager
• Delivers world-class, in-person training (in conjunction with e-learning) to all new team members
• Ensures timely completion of new hire training paths
• Meets regularly with the Tecovas HQ Retail Training team or field leaders to check in on team progress
• Suggests improvements or new programs related to retail training
• Prepares, plans, schedules, and executes new hire training
• Facilitates and organizes ongoing training in store locations, including training for new products and services
• Attends regular training meetings to ensure understanding of necessary information
• Productively plans, presets, and on-time executes visual directives
• Submits store photos as requested and completes feedback given by HQ partners
• Participates in visual training calls with HQ partners to support new product launches
• Works closely with store leadership team to ensure VM standards are upheld, and replenishment tasks are completed
• Maintains in-store marketing elements and accurately presents store collateral
• Supports store presentation through sell through and markdown cycles
• Works with store manager to ensure schedule is reflective of visual set times for product launches
• Works closely with store leaders for new hire visual training
• Oversight of sales floor and windows to ensure proper lighting placement, store cleanliness, maintenance of window displays, and props
• Upholds and ensures compliance with shipments, transfers, and restock standards
• Adheres to and develops awareness around internal and external Loss Prevention procedures
• Encourages and demonstrates adaptability; positively affecting change and enabling the team to successfully execute a shared vision

Qualifications

• 3+ years Retail Management experience
• Exceptional leadership, selling, and customer service skills
• Strong merchant skills and a history of delivering financial results
• Proven record of hiring and developing great talent
• Experienced in coaching, counseling, and conflict resolution
• Independent, proactive, results-driven work ethic
• Utmost character, honesty, and transparency

Requirements

• High School Diploma required (College Degree preferred)
• At least 18 years of age or older
• Continually able to stand/walk for extended periods of time, and be able to reach overhead, bend, squat, and kneel as you organize and stock inventory
• Able to lift up to 30 lbs regularly and perform store maintenance tasks
• Able to reliably commute to and from the work location
• Able to work 40 hours per week including weekends (Friday, Saturday and Sunday), evenings, and holidays as needed

Full Time Benefits

• Competitive salary
• We offer insurance plans that pay 79-90% of your health premium coverage and 100% of your dental & vision insurance coverage for your family/dependents
• Free Boots!
• Generous employee discounts!
• The hourly rate for this position is $26 - $28. The actual compensation will be based on factors such as the candidate's skills, qualifications, and experience.

About Us

Tecovas brings the spirit of the West to the modern consumer. Handcrafting the best Western footwear, workwear, apparel, and accessories, Tecovas has grown rapidly since its founding as the first digitally native Western brand in 2015, serving customers through www.Tecovas.com, Tecovas Stores from coast to coast, and select wholesale partners. We're certainly growing- and hiring passionate, humble, positive, and talented people determined to help us continue to grow!

Important Note

We strive to hire values-aligned people because we believe it takes each and all of us to be successful, and lead with grit, speed, and a clear vision of where we're headed. In a remote setting, interviewing at Tecovas may include phone interviews, virtual "on-site" interviews, and on-the-job mock cases. We are committed to running a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant!