Assistant Store Manager

About the role

You and your team will establish customer relationships that build loyalty, provide total solutions to meet customer’s needs and grow the business. You will guide your team in being positive, inclusive, and collaborative while helping your customers achieve their goals.

Responsibilities

• Drive sales, services and customer engagement in the store
• Ensure the store is ready for business
• Provide strong leadership in community, customer service, sales, and team development
• Develop a high-performing team focused on providing an exceptional store experience, consultative selling, driving conversions and providing total solutions to every customer
• Coach, train, and role play with your team to attain sales and services goals, profit margin and execution of store operations
• Establish business cadence for sales readiness
• Assist with delegating operational tasks in partnership with the GM
• Shared responsibility for total store operations and cost control as well as acting as the Floor Leader
• Champion company initiatives, being adaptable and flexible to change and responsibilities

Requirements

• 2+ years managing a sales team in a retail or services industry
• Experience managing and coaching a team in a customer-centric, solutions-based environment
• Must be able to engage and speak to customers and understand their needs
• Strong communication, organization, planning and adaptive to changing business priorities
• Review results against business goals and strategies and deliver plans for growth and improvement
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Able to act with honesty and integrity regarding customer and business information
• Able to work cooperatively in a high paced and sometimes stressful environment
• Able to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously

Qualifications

• High school diploma or equivalent
• Valid driver's license

Skills

• Leadership skills
• Customer service skills
• Sales skills
• Team management skills

Benefits

• Full-time hours
• Generous paid time off
• Career development program
• Weekly pay Bonus plan eligible
• Compensation based on qualifications and experience
• 401(k) with company match
• Full medical, dental and vision insurance
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• And many more benefits

Pay

• Compensation is based on qualifications and experience

Schedule

• Full-time hours