Assistant Store Manager

Position Summary

Effectively assist the manager in growing revenues and profitability of an Ames Tools store while complying with company policies and procedures. Accomplish tasks deemed necessary to achieve these goals as directed by the Regional Manager and/or Store Manager. Assist the Regional Manager with store coverage needs as they arise.

Duties & Responsibilities

• Assist in the overall operation of an Ames company retail store.
  • Open and close the store when the Store Manager is absent.
  • Merchandise products and organize the showroom and rear warehouse for safe and effective material handling.
  • Report inventory discrepancies or customer issues to the Store Manager.
  • Absorb store coverage at other store locations in the region as necessary.
  • Maintain positive business relationships with existing Ames customers and cultivate new business opportunities with Interior Finishing Contractors in the assigned selling area.
  • Generate revenue growth through effective marketing of Ames automatic taping tools, parts, and equipment, including promotion of add-on sales.
• Daily Functions May Include
  • Greeting customers and providing customer service.
  • Processing rental and sales transactions.
  • Order processing and merchandising.
  • Inventory and tool audits.
  • Collections.
  • Housekeeping.
  • Database development.
  • Cash handling, bank deposits, and loss prevention.
• Additional Functions May Include
  • Boxing and shipping tools to repair centers.
  • Receiving tool and merchandise shipments into inventory.
  • Collaborating with Field Specialist personnel to identify training lead prospects for enhanced revenue generation.
  • Demonstrating and effectively presenting Ames tools and products.
  • Executing Ames sales and marketing programs.
  • Maintaining rental tools and contractor equipment.
  • Aiding in planning and execution of open-house customer events.
  • Maintaining organized files, bank deposit receipts, and accurate record keeping.
  • Completing competitive shops as necessary.
  • Performing collection duties as assigned.
  • Submitting quality tags, expense reports, and prototype tool testing questionnaires in a timely manner.
• Supervisory Responsibilities
  • This position has no supervisory responsibilities.

Basic Qualifications

• High school diploma or general education degree (GED).
• Two to four years of related experience.

Core Competencies

• Display trust and integrity and strive to do the right thing.
• Embody servant leadership by putting the needs of others first.
• Value diverse perspectives and demonstrate a positive and humble attitude.
• Able to work independently and as part of a team.
• Able to lead, execute, and/or delegate while collaborating with others.
• Establish and maintain effective working relationships at all levels of the organization.
• Champion an inclusive working environment.
• Demonstrate initiative, self-management, and results-driven behavior.
• Communicate professionally, both verbally and in writing.
• Strong customer service, product knowledge, inventory control, and problem-solving skills.

Physical Requirements

• Regular use of hands to finger, handle, or feel.
• Able to talk and hear.
• Frequent standing, walking, and reaching with hands and arms.
• Occasional sitting, climbing, balancing, stooping, kneeling, crouching, or crawling.
• Regularly lift and/or move up to 10 pounds.
• Frequently lift and/or move up to 25 pounds.
• Occasionally lift and/or move up to 50 pounds.