Assistant Store Manager

Overview

We are looking for a purpose-driven Assistant Store Manager to join our expanding team and become an ultimate ambassador of our brand. In this role, you will be charged with creating a highly productive environment focusing on building a motivated team, ensuring an extraordinary guest experience, and balancing other corporate priorities, focusing on strategic, operational, and leadership excellence.

Responsibilities

• Create a highly productive environment focusing on building a motivated team, ensuring an extraordinary guest experience, and balancing other corporate priorities.
• Provide an exceptional guest experience throughout our guest's visit.
• Discover and respond to guest needs.
• Maintain regular and punctual attendance.
• Work independently and work cross-functionally.
• Communicate effectively with guests, team members, and the community, both orally and in writing.
• Use operational tools such as Profit and Loss Statement, Daily Business Review, Cash & Deposit Log, and Data Central scheduling and inventory management tools to achieve operational excellence.
• Review store environment and Key Performance Indicators (KPIs) to identify problems, concerns, and opportunities for improvement and partner with Store Manager to address accordingly.
• Manage cash activities for the store (daily deposits, etc.).
• Ensure compliance with food safety guidelines in your store at all times; ensure all Team Members are in compliance as well.
• Own and promote brand standards in alignment with company vision.
• Ensure store appearance and cleanliness are upheld and consistent with Smoothie King brand standards.
• Drive implementation of company programs through action planning and inspiring team to meet operational standards.
• Absorb and implement local store marketing plans to support brand initiatives, including initiating community outreach through marketing and special events.
• Collaborate with the Store Manager to deliver the best smoothies and healthy retail products to your community.

Qualifications

• Basic knowledge of Microsoft Word and Excel.
• Ability to communicate effectively with guests, team members, and the community, both orally and in writing.
• Knowledgeable of general POS functionality.
• Ability to lift up to 50 pounds.
• Ability to stand for long periods of time.