Assistant Store Manager

Compensation

The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums may be paid in amounts ranging per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

About the role

The Assistant Store Manager will support the Store Manager in areas of sales, customer service, store appearance and store operations. This position will manage the store during the Store Manager’s absence and/or when working opposing shifts.

Responsibilities

• Lead the store team members in providing excellent customer service to retail and professional customers.
• Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc…)
• Work with the store manager to ensure the retail sales counter is adequately staffed, especially during peak retail business hours (lunch, late-afternoons, evenings, weekends, etc.)
• Aid the store manager in setting team member goals, providing feedback on goal achievement, coaching/mentoring team members, and making sure team members are staying current on their individual training.
• Aid in the hiring process by completing recruiting tasks, scheduling and participating in interviews, evaluating candidates, and collaborating with management to ensure the selection of qualified team members.
• Make sure telephone is answered according to company policy.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Assist the store manager in leading the store team members in servicing customers.
• Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed.
• Utilize electronic outside purchase order ledger to ensure special orders and outside purchases are handled efficiently and according to procedure.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their absence and/or when working opposing shifts.
• Absorb the responsibilities of the store manager during their