Assistant Store Manager
Pay
The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums may be paid in amounts ranging per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
Essential Job Functions
- Lead the store team members in providing excellent customer service to retail and professional customers.
- Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc…)
- Work with the store manager to ensure the retail sales counter is adequately staffed, especially during peak retail business hours (lunch, late-afternoons, evenings, weekends, etc.)
- Aid the store manager in setting team member goals, providing feedback on goal achievement, coaching/mentoring team members, and making sure team members are staying current on their individual training.
- Aid in the hiring process by completing recruiting tasks, scheduling and participating in interviews, evaluating candidates, and collaborating with management to ensure the selection of qualified team members.
- Make sure telephone is answered according to company policy.
- Absorb the workload when the store manager is absent or working opposing shifts.
- Lead the store team members in servicing customers.
Skills/Education/Knowledge/Experience/Abilities
- Sales Specialist Training
- Assistant Manager Certification and RSS Certification
- Certified Parts Professional Certification; ASE Certification
- Fluency in multiple languages (Spanish is highly desired)
Benefits
- Total Compensation Package: Competitive Wages & Paid Time Off, Stock Purchase Plan & 401k with Employer Contributions
- Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
- Team Member Health/Wellbeing Programs
- Tuition Educational Assistance Programs
- Opportunities for Career Growth
About the Role
O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Qualifications
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option 1, and provide your requested accommodation, and position details.
Schedule
Not specified
Skills
- Sales Specialist Training
- Assistant Manager Certification and RSS Certification
- Certified Parts Professional Certification; ASE Certification
- Fluency in multiple languages (Spanish is highly desired)