Assistant Store Manager

Responsibilities

• Aid in the day-to-day operations of a high-volume retail environment, focusing on increasing sales.
• Support the training and development of new Sales Associates.
• Drive the creation of operational process improvements, manage warehouse inventory, track inventory performance, assist with restocking and organizing items, and oversee inventory management.
• Tackle exceptions such as returns, damages, and customer service issues, ensuring proper handling and resolution.
• Provide exceptional customer service by warmly greeting customers, assisting with clothing selections, preparing fitting rooms, processing transactions accurately, and settling accounts at the end of each shift.
• Maintain comprehensive product knowledge and communicate customer inquiries, concerns, and feedback to the team promptly.
• Lead a team with a positive attitude, fostering a collaborative environment, particularly during busy periods.

Qualifications

• Minimum 2 years of experience as an Assistant Manager in a high-volume fashion retail setting.
• Strong grasp of sales techniques and customer service best practices.
• Proven ability to lead a team towards achieving and exceeding sales targets.
• Familiarity with inventory control systems and procedures.
• An enthusiastic, outgoing, and engaging personality.
• A bachelor’s degree in management, business administration, or a related field, though not required.
• Flexible schedule to work 5 days a week, including weekends and some holidays.
• Ability to stand for extended periods and lift up to 50 lbs.

Benefits

• Competitive salary and annual bonus based on performance.
• Employee-sponsored healthcare coverage.
• Fun and energetic work environment with opportunities for growth within a growing retailer.
• Direct interaction with the owners and employee discounts.