Assistant Store Manager

Responsibilities

Enjoy creating a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability.

Know how to provide daily leadership and create and sustain a culture of employee engagement.

Know the importance of partnering with your teammates in order to drive company owned store initiatives.

Care about people and profit.

Want to join a team where you can learn and grow your career the opportunities are endless!

A Day In The Life:

• Lead a successful team, support the store manager, and manage in our fast-paced retail stores.
• Manage store operations to maximize sales, profits and customer service.
• Build, coach, train and engage crew team to deliver superior levels of customer care and business results.
• Inventory protection, asset management, operational and safety issues.
• Overall cleanliness and readiness of delivery vehicles, sales floor, stock room and outside areas.
• Drive NAPA operational and marketing programs while steering toward continuous improvement in processes and procedures.
• Grow customer relationships, help with sales/service questions, and ensure a positive experience both in the store and on the phone.

Qualifications

• A high school diploma or equivalent.
• Technical or trade school courses or degree completion.
• Experience in the automotive after-market service industry or hobby/DIY world, or the willingness to learn all things automotive.
• Passion for delivering customer care and building long term relationships.
• Thrive off of working in a very fast paced and complex environment.
• Knowledge of cataloging and/or inventory management systems.
• Ability to lift 60lbs in some situations.

Preferred Qualifications

• Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership.
• Experience in a parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management experience.
• ASE Certifications.
• NAPA Know How.

Benefits

• Comprehensive medical, dental, and vision plans.
• Retirement Plan: 401(k) with company match.
• Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave.
• Employee stock purchase plan.
• Tuition reimbursement.
• Professional development opportunities.
• Wellness programs.

Pay and Schedule

This position offers an hourly pay of $22.27. Many of our hourly positions have pay progression with set starting rates and you reach the top end of this range within 12 months of hire. For other positions, the starting rate will be determined based on individual skills, experience, and qualifications.