Assistant Store Manager

Responsibilities

• Supports the Store Manager in ensuring smooth store operations.
• Delivers exceptional customer service, maintains merchandising standards, adheres to operational procedures, and drives sales performance.
• Drives customer engagement with the membership program, actively promoting sign-ups and building loyalty.
• Mentors trainee associates, achieves sales targets, and drives business growth.
• Manages inventory levels, processes shipments, handles damages and returns, and manages supplies.
• Affords support in the recruitment process for store talent, training, staffing, and retention.
• Assists the Store Manager with all administrative tasks, ensuring strict adherence to policies and procedures, including staff scheduling, inventory management, and compliance with Miniso handbook guidelines.
• Ensures the store remains in top condition and adheres to visual merchandising standards by communicating insights and feedback to the Store Manager.
• Delivers constructive feedback that promotes both recognition and accountability, fostering a culture of growth and continuous improvement within the team.
• Works closely with the Store Manager and Loss Prevention Team to address internal and external shrink in alignment with company policies and procedures.
• Achieves sales targets by training, motivating, mentoring, and offering constructive feedback to the sales team.
• Manages cash-handling tasks, ensures strict adherence to standard operating procedures, and creates a clean, safe environment for both associates and customers.

Requirements

• Proven successful experience in retail management.
• Strong leadership, organizational, and customer management skills.
• Excellent communication and interpersonal abilities.
• Ability to relocate or manage additional stores based on business needs.
• Ability to travel between locations is required.

Qualifications

• High school diploma or equivalent required.
• Associate degree or higher in Business Administration, Organizational Behavior, Hospitality or related degrees is preferred.
• 1+ years of experience in retail management, with a strong track record of leading teams.

Skills

• Customer service skills.
• Merchandising and operational procedures knowledge.
• Leadership and mentoring abilities.
• Inventory management and supply chain expertise.
• Administrative and organizational skills.
• Feedback and coaching abilities.
• Loss prevention and compliance understanding.
• Cash handling and safety awareness.

Pay

USD $18.00 - USD $25.00 /Hr.

Schedule

Flexible schedule, including nights, weekends, and holidays.