Assistant Store Manager

The Assistant Store Manager will elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products.

Responsibilities

• Execute MFRM selling programs and support a seamless omnichannel experience
• Create a compelling and engaging environment that puts the customer at the center
• Serve as a lead in resolving customer-related issues and escalating when necessary
• Aid in the training of store associates
• Promote a culture of coaching by providing insights on improving the customer experience and increasing selling aptitude
• Achieve or exceed store financial targets through effective execution and customer service
• Ensure store execution of product merchandising, marketing, and POP standards
• Follow Mattress Firm procedures for product transfers to ensure proper documentation of inventory

Requirements

• Ability to lift, pull, and push 50+ pounds

Qualifications

• Experience in a retail or customer service environment
• Strong communication and problem-solving skills
• Knowledge of Mattress Firm products and services
• Ability to work independently and as part of a team

Skills

• Customer service skills
• Product knowledge
• Problem-solving skills
• Team leadership

Benefits

• Excellent career growth opportunities through on-the-job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription, and vision plans
• Employee discounts on Mattress Firm sleep products and accessories
• Competitive pay range of $65,000 - $75,000 per year

Pay

• $65,000 - $75,000 per year

Schedule

• Hours vary based on store needs