Assistant Store Manager
Little Green Apple · Livonia, MI · 7 mo ago
Business DevelopmentFull-time
About the role
The Assistant Store Manager at Little Green Apple, Inc. is a key member of the team responsible for managing the store and its team to deliver on sales, people, IAT, customer service goals and store standards. This role requires managing all operational aspects in a successful manner, exceeding sales plans, and connecting with customers to build loyalty.
Responsibilities
- Support the store manager and provide exemplary selling and customer service.
- Oversee the daily operations of the store when a Store Manager is not present.
- Ensure the store meets and exceeds sales goals and identified retail metrics, including IAT, shrink, customer reward program, payroll, and customer service.
- Lead and conduct effective training to elevate the team to care, connect, sell and service all customers and earn their return business.
- Make your store a consumer favorite by successfully executing in-store events and services with the local community as a center point.
- Coach and mentor in a way that team members will thrive, achieve and connect with our consumers.
Requirements
- Valid driver's license and valid, unrestricted insurance.
- A high school diploma, GED, equivalent or higher.
- 1+ year of retail experience.
- Ability to continuously stand/walk; frequently push/pull; occasionally bend/stoop/crawl/reach above shoulders/kneel; climb a ladder, and carry up to 40 pounds, e.g., fixture parts and cartons.
- Availability to open and close the store 3+ times per week and 4 weekend shifts per month.
Qualifications
- Valid driver's license and valid, unrestricted insurance.
- A high school diploma, GED, equivalent or higher.
- 1+ year of retail experience.
- Ability to continuously stand/walk; frequently push/pull; occasionally bend/stoop/crawl/reach above shoulders/kneel; climb a ladder, and carry up to 40 pounds, e.g., fixture parts and cartons.
- Availability to open and close the store 3+ times per week and 4 weekend shifts per month.
Prior Experience
- 3+ years of retail store manager experience with a dynamic and complex specialty retailer.
- Leadership and interpersonal skills - the ability to train and motivate employees.
- Business acumen to reach established financial goals.
- Strong verbal selling skills.
- Organizational and time management skills.
- Flexibility - the ability to adapt to change.
- A strong sense of urgency.
- Technical proficiency with computers, Microsoft Word, Excel and ability to learn new technology quickly.