Assistant Store Manager
About the Company
Lewis Marine Supply is a fast-growing, high-volume 60+ year established Marine Distributor and Retailer located in sunny South Florida, with locations throughout the Southeastern US. We are committed to providing exceptional customer service and high-quality products to our customers and community and strive to create a welcoming environment where customers can enjoy a seamless shopping experience.
About the Role
We are seeking a highly organized and detail-oriented candidate to serve as back-up to the Store Manager to support day-to-day store operations, logistics, purchasing, and customer service functions. This role involves handling shipping and receiving, maintaining accurate records and reports, managing vendor and inter-store transfers, and ensuring exceptional service to both internal and external customers.
Responsibilities
- Supervise daily store operations, including cash handling and overseeing cashier performance during shifts.
- Ensure accuracy of daily deposits and compliance with financial procedures.
- Coordinate special orders, product transfers, and incoming shipments to maintain inventory accuracy and timely fulfillment.
- Oversee the warehouse team, ensuring organized storage and efficient distribution of parts to the sales floor.
- Supervise sales floor staff, including providing training, guidance, and ongoing motivation.
- Maintain high standards of customer service, addressing customer needs and concerns effectively.
- Collaborate with the Store Manager to achieve sales targets and improve operational efficiency.
- Uphold safety protocols and cleanliness standards throughout the store and warehouse.
- Demonstrate strong leadership, communication, and problem-solving skills to support a positive and productive team environment.
Qualifications
- Prior experience in retail operations, logistics, or customer service preferred.
- Strong organizational and communication skills.
- Comfortable with multitasking in a fast-paced environment.
- Proficient in basic computer programs and systems such as Monday.com and Paychex (or similar platforms).
- Reliable, punctual, and customer-focused.
- Excellent written and verbal communication skills.
- Strong organizational and time-management abilities.
- Ability to work independently and as part of a team.
- Professional demeanor and customer-service oriented.
Benefits
- Comprehensive medical, dental, and vision coverage for you and your eligible family members.
- Company-paid short-term disability and life insurance.
- Access to a wide range of supplemental benefits.
- 401(k) plan with company matching.
- Competitive pay based on experience.
- Opportunities for advancement and career growth.