Assistant Store Manager

Purpose Of Job

The Assistant Store Manager performs sales and customer service in an effective and efficient manner. To sell products in a profitable manner, representing Interstate All Battery to customers and the public. To perform management activities in the absence or at the direction of the Store Manager.

Job Components

• Actively sell products and services by consulting with retail and commercial customers to identify needs and recommend solutions.
• Test, diagnose, and troubleshoot battery and electrical system issues; perform installations as needed.
• Support daily store operations, including scheduling, task delegation, and execution of company policies and procedures.
• Affiliate in managing store performance, including monitoring sales, margins, and key metrics.
• Provide excellent customer service and assist with counter sales and issue resolution.
• Maintain inventory levels, coordinate ordering, and oversee product deliveries and shipments.
• Prepare and assist with daily reports, including cash handling, deposits, reconciliations, and accounts receivable collections.
• Stock shelves, set displays, and ensure proper merchandising standards are maintained.
• Maintain store cleanliness and organization, including participation in cleaning of sales floor, stockroom, and exterior areas.
• Ensure compliance with safety standards and promote safe work practices.
• Support hiring, onboarding, and training of staff.
• Assume leadership responsibilities in the absence of the Store Manager, including opening/closing the store and supervising team members.

Qualifications

• High school diploma or equivalent required; college degree in business or a related field preferred.
• 2+ years of retail, automotive, or customer service experience; prior supervisory or key holder experience preferred.
• Strong interpersonal, communication, and presentation skills, with the ability to effectively engage retail and commercial customers.
• Excellent listening, negotiation, and customer service skills.
• Strong organizational, analytical, and problem-solving abilities.
• Demonstrated leadership skills, including planning, organizing, directing, coordinating, and supporting team performance.
• Experience supporting sales initiatives and contributing to sales and marketing strategies in a retail or commercial environment preferred.
• Proficient in Microsoft Office applications, including Outlook and Excel.
• Comfortable using standard business and retail tools, including computers, POS systems, and calculators.
• Ability to operate a motor vehicle and clean driving record.
• Ability to lift and move heavy products (typically 40–70 lbs) and perform physical tasks such as stocking, cleaning, and installations.
• Flexible availability, including evenings, weekends, and holidays as needed.