Jobs · Business Development · Pennsylvania

Assistant Store Manager

Insomnia Cookies · Philadelphia, PA · 1 wk ago
On-siteBusiness DevelopmentFull-time

KEY RESPONSIBILITIES

  • Execute all core bakery operations including inventory rotation, scheduling support, staffing coordination, and administrative checklists
  • Maintain strict adherence to product quality, cleanliness, food safety, and guest experience standards
  • Support ordering, inventory accuracy, and shrink control
  • Assist in schedule creation and labor execution to meet operational targets

Talent & Team Development

  • Support recruiting, interviewing, onboarding, and training of new staff
  • Deliver consistent coaching and real-time performance feedback
  • Hold team members accountable to standards while reinforcing a growth mindset culture
  • Ensure onboarding and training programs are executed to company standards

Leadership & Ownership

  • Manage bakery operations independently in the absence of the BOM
  • Model urgency, accountability, and operational discipline
  • Partner with BOM and Area leadership to identify operational gaps and implement solutions
  • Maintain continuity of operations during leadership transitions or staffing shortages

QUALIFICATIONS & EXPERIENCE

  • 1+ year leadership experience in restaurant, retail, or hospitality operations
  • Strong operational discipline and attention to detail
  • Ability to coach and develop hourly team members
  • Comfortable working in fast-paced, high-volume environments
  • Ability to perform all bakery roles during peak business periods
  • Strong communication and problem-solving skills

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