Assistant Store Manager

About the role

Effectively assist the manager in growing revenues and profitability of an Ames Tools store while complying with company policies and procedures. Accomplish tasks deemed necessary to achieve these goals as directed by the Regional Manager and/or Store Manager. Assist the Regional Manager with store coverage needs as they arise.

Responsibilities

• Affiliate in the overall operation of an Ames company retail store.
  • Open and close the store when the Store Manager is absent.
  • Merchandise products and organize the showroom and rear warehouse for safe and effective material handling.
  • Report inventory discrepancies or customer issues to the Store Manager.
• Affiliate with store coverage at other store locations in the region as necessary.
  • Maintain positive business relationships with existing Ames customers and cultivate new business opportunities with Interior Finishing Contractors in the assigned selling area.
  • Generate revenue growth through effective marketing of Ames automatic taping tools, parts, and equipment, including promotion of add-on sales.
• Daily Functions:
  • Greet customers and provide customer service.
  • Process rental and sales transactions.
  • Order processing and merchandising.
  • Inventory and tool audits.
  • Collections.
  • Housekeeping.
  • Database development.
  • Cash handling, bank deposits, and loss prevention.
• Additional Functions:
  • Boxing and shipping tools to repair centers.
  • Receiving tool and merchandise shipments into inventory.
  • Collaborate with Field Specialist personnel to identify training lead prospects for enhanced revenue generation.
  • Demonstrate and effectively present Ames tools and products.
  • Execute Ames sales and marketing programs.
  • Maintain rental tools and contractor equipment.
  • Affiliate with planning and execution of open-house customer events.
  • Maintain organized files, bank deposit receipts, and accurate record keeping.
  • Complete competitive shops as necessary.
  • Perform collection duties as assigned.
  • Submit quality tags, expense reports, and prototype tool testing questionnaires in a timely manner.

Qualifications

• High school diploma or general education degree (GED).
• Two to four years of related experience.

Core Competencies

• Display trust and integrity and strive to do the right thing.
• Embody servant leadership by putting the needs of others first.
• Value diverse perspectives and demonstrate a positive and humble attitude.
• Able to work independently and as part of a team.
• Able to lead, execute, and/or delegate while collaborating with others.
• Establish and maintain effective working relationships at all levels of the organization.
• Champion an inclusive working environment.
• Demonstrate initiative, self-management, and results-driven behavior.
• Communicate professionally, both verbally and in writing.
• Strong customer service, product knowledge, inventory control, and problem-solving skills.

Physical Requirements

• Regular use of hands to finger, handle, or feel;
• Ability to talk and hear;
• Frequent standing, walking, and reaching with hands and arms;
• Occasional sitting, climbing, balancing, stooping, kneeling, crouching, or crawling;
• Regularly lift and/or move up to 10 pounds;
• Frequently lift and/or move up to 25 pounds;
• Occasionally lift and/or move up to 50 pounds.

Work Environment

• The noise level in the work environment is usually moderate.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Other Qualifications

• Bilingual Spanish/English preferred.