Assistant Store Manager
Grocery Outlet · Portsmouth, VA · 3 wk ago
On-siteBusiness Development$60k/yrFull-time
Responsibilities
- Oversee daily store execution across all departments
- Maintain store conditions, cleanliness, and merchandising standards
- Ensure accurate receiving, stock flow, inventory levels, and backroom organization
- Support seasonal transitions, floor resets, and display execution
- Uphold all company procedures and ensure reliable coverage across shifts
- Support store financial goals, sales, labor, shrink and margin targets
- Address issues quickly to minimize customer or operational impact
People Leadership and Team Development
- Coach associates and department leads through clear expectations and feedback
- Responsible for recruiting, hiring, onboarding, training and performance management of talent
- Address employee concerns promptly and appropriately
- Maintain a respectful, accountable, high-energy work environment
- Model leadership behaviors that reinforce store culture and service standards
- Support performance reviews and contributing to development plans
Customer Experience
- Provide active floor leadership during peak hours
- Coach and reinforce service expectations
- Resolve customer concerns with good judgment and urgency
- Ensure front-end operations deliver speed, accuracy, and friendly service; oversee front end cash control processes
- Support programs that strengthen customer trust and store reputation
Merchandising and Inventory Execution
- Own execution in the grocery department and assigned departments
- Monitor ordering, product flow, and rotation to protect freshness and reduce shrink
- Accurately inventory counts, stock levels, and storage practices
- Support execution of planograms, displays, and promotional sets
- Partner with department leads to maintain in-stock conditions and presentation standards
- Manage back stock visibility so associates know what is available
Safety, Compliance and Loss Prevention
- Lead safety routines, training, and execution of OSHA and company standards
- Ensure OSHA, safety, and food-handling standards are consistently followed
- Support loss prevention programs and enforce store security procedures
- Investigate incidents and document them accurately and promptly
About You
- 5-7 years of retail and grocery experience, with two years in a Manager or Assistant Manager position
- Experience leading and managing a P&L required
- Proven skills in recruiting, hiring, training, and coaching
- Keen awareness of all current retail safety and OSHA guidelines
- Knowledge and experience with the following equipment/procedures: hand jack, hand truck, trash compactor, bailer, forklift, cutter, proper lifting techniques, proper scanning techniques
- Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists
- Thorough understanding of perishable department operations and merchandising
- Able to respond to common inquiries or complaints from employees, managers, and any outside vendor
- Good organizational skills, with a full understanding of operation systems and bookkeeping procedures
- Good oral and written communication skills and the ability to handle a diverse crew in a stressful environment
- Demonstrate a strong understanding of current retail safety standards and OSHA guidelines. Ability to apply on-the-job safety training, to recognize and react to possible safety hazards on store premises
- Proficient in MS office properties (Word, Excel, PowerPoint, Outlook)
- Ability to work flexible hours, including evenings, weekends, and holidays
Pay
Salary Range: $60,000
Annual Bonus Program
401(k)
Medical, Dental, Vision & More!
Final compensation will be determined based upon experience and skills
Benefits
Medical, Dental, Vision & More!
Contact Information
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