Assistant Store Manager

Principal Duties And Responsibilities

• Be an instructor in the subject of “work” to all who come to Goodwill for training or job placement assistance.
• Teach others by your own work ethic and passion for quality.
• Assist the Store Manager in scheduling employees and supervising store personnel.
• Instruct/enforce store safety and security procedures.
• Sell merchandise and engage in personal sales.
• Receive and check incoming inventory, returns, stock transfers, and donations.
• Place stock in the proper area of the store and on selling fixtures.
• Assure that sales employees use correct sales procedures and methods.
• Assist the Store Manager in performing daily administrative and clerical functions.
• Handle cash transactions, daily bank deposits, and ordering of supplies.
• Maintain store records, review and analyze sales receipts, and determine efficiency of store operations.
• Aid in the proper training of store personnel per established guidelines, policies, and procedures.
• Assist customers and handle any customer complaints.

Qualifications

• Must have both sales and cashier experience with sufficient knowledge of accounting and bookkeeping procedures.
• Must demonstrate initiative and willingness to work.
• Must have good verbal and written communication skills essential for communicating with subordinates and store customers.
• College education preferred; experience may be substituted for education.
• Experience with some retail sales management and several years of customer service experience.
• Must have interpersonal relationships skills to assist, instruct, and advise store personnel in a professional manner.
• Must be available to work days, evenings, and weekends as scheduled.
• Must be able to lift 50 lbs. and stand for long periods of time, including repetitive bending and stooping.