Assistant Store Manager

Principal Duties And Responsibilities

• Be an instructor in the subject of “work” to all who come to Goodwill for training or job placement assistance.
• Teach others by your own work ethic and passion for quality.
• Assist the Store Manager in scheduling employees and supervising store personnel.
• Instruct/enforce store safety and security procedures.
• Aid in the selling of merchandise and engage in personal sales.
• Receive and check incoming inventory, returns, stock transfers, and donations.
• Place stock in the proper area of the store and on selling fixtures.
• Assure that sales employees use correct sales procedures and methods.
• Assist the Store Manager in performing daily administrative and clerical functions, including cash transactions, daily bank deposits, and ordering of supplies.
• Aid in maintaining store records, reviewing and analyzing sales receipts, and determining efficiency of store operations.
• Aid in the proper training of store personnel per established guidelines, policies, and procedures.
• Handle customer complaints and assist customers.

Qualifications

• Sales and cashier experience with knowledge of accounting and bookkeeping procedures.
• Initiative and willingness to work.
• Good verbal and written communication skills.
• College education preferred; experience may be substituted for education.
• Some retail sales management experience and several years of customer service experience.
• Interpersonal relationships: must assist, instruct, and advise store personnel in a professional manner.