Assistant Store Manager

About the role

At Franklin Water Treatment, we are leaders in cutting-edge water treatment solutions, and we're looking for a skilled and dedicated Assistant Store Manager to join our dynamic team. If you thrive on solving complex technical challenges, delivering top-notch customer service, and are ready to make a real difference for our customers while advancing your career in a rewarding and impactful industry, we want to hear from you!

Responsibilities

• Performs direct-to-consumer sales duties for phone-in and walk-in customers and manages store displays
• Manages the Drive Thru operations and/or Customer Relations, where applicable (supervisory duties)
• Support the Store Manager in the management of staff and daily operations of the store
• Make bottled water and/or salt deliveries, as required or assigned

Qualifications

• Effectively communicates information and responds to questions in person-to-person and small group situations with customers, clients, and other employees of the organization
• Able to successfully resolve problems involving service, deliveries, or water treatment systems performance
• Plans the time, method, manner, and/or performance sequence of own work; may also occasionally assist in planning work assignments performed by others within a limited area of operation
• Reads and understands documents such as policy manuals, safety rules, operating and procedure manuals

Requirements

• High School Diploma or Equivalent (required)
• One to two years of relevant experience/education in sales, customer service, or a related field (required)
• Valid driver's license with a safe driving history (required)

Benefits

• Generous paid time off & holidays
• 401(k) with matching & service contributions
• Health, dental, vision, life insurance
• Short & long-term disability
• Fertility & adoption support
• Undergraduate & graduate tuition reimbursement
• Professional development assistance
• Health & wellness programs
• Employee Discount Program