Assistant Store Manager

About the role

Crocs, Inc. seeks an Assistant Manager to join its dynamic team. This role is vital in delivering exceptional customer experiences and managing store operations.

Responsibilities

• Deliver outstanding consumer experiences using the C.H.A.R.M service model
• Champion a positive team culture by sharing ideas, feedback, and concerns
• Assist with daily retail operations, including consumer service, POS system management, stock room management, and replenishment
• Pricing and markdowns, loyalty program promotion, and maintaining store cleanliness and recovery standards
• Serve as a brand ambassador by staying informed about product collaborations and brand initiatives
• Adhere to Crocs policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives
• Drive sales performance by modeling best practices and inspiring team success

Requirements

• Must be 18 years or older
• 2-3 years of retail experience with a preference for store leadership roles
• Flexibility in the work schedule, including nights, weekends, holidays, and extended hours
• Desire to succeed in a high-growth, fast-paced retail environment
• Proven track record of inspiring and empowering teams while driving performance and achieving results
• Valid driver’s license and acceptable driving record may be required if driving is an essential job function

Qualifications

• Ability to move merchandise with appropriate equipment to and from backroom and sales floor
• Ability to place and arrange items on all shelves and racks
• Ability to climb and descend ladders while carrying merchandise
• Ability to lift 30 pounds or more with assistance
• Ability to be on your feet for a minimum of 8 hours per shift and to continuously move around all areas of the store
• Ability to stand, walk, kneel, or balance for a duration of time
• Ability to read and comprehend instructions, reports, and information on computer/register screens as well as input information into computer

Skills

• Customer service skills
• Team leadership and empowerment
• Inventory management
• POS system proficiency
• Brand awareness and communication

Benefits

• Comprehensive benefits package
• Professional development opportunities
• Flexible work schedule
• Competitive salary range: $19.00 - $24.50 per hour, depending on experience and location

Pay

The pay for this position is dependent on experience and geographic area.

Schedule

This position requires flexibility in the work schedule, including nights, weekends, holidays, and extended hours.