Assistant Store Manager

About the role

We’re looking for a down-to-earth go-getter who can help customers sort through all of the options and hash out a plan that’s right for them. Part sales expert, part customer service guru, our consultants know how to knock the socks off customers every time.

Success Profile

• Communicator
• Digital Savvy
• Enthusiastic
• Good Listener
• Helpful
• Problem Solver

Responsibilities

Assistant Store Manager
Job Summary
This job leads the retail sales team to deliver exceptional customer service and meet sales objectives. It manages store operations, upholds merchandising standards, and optimizes inventory processes. The role also involves coaching staff and leveraging industry insights to drive business success.

Responsibilities:
- Coaching retail sales associates to meet sales targets and service metrics, fostering a culture of high performance and continuous improvement
- Facilitating effective onboarding and ongoing development of new hires, ensuring they deliver an exceptional customer experience
- Maintaining visual merchandising standards, ensuring consistent store presentation and operational functionality of product demos
- Partnering with the Store Manager to coordinate staffing, scheduling, and resolving customer escalations efficiently
- Implementing operational procedures to enhance store efficiency, with a focus on inventory control and back of house organization
- Leading inventory accuracy efforts through regular cycle counts and adherence to inventory management best practices
- Analyzing performance data to identify sales trends and opportunities for process optimization within the store environment
- Providing expert knowledge on products and services, staying abreast of industry trends to inform and educate the sales team
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.

Skills

• Customer Experience (CX)
• Managing Sales Teams
• Coaching

Benefits

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Education

Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years

Disclaimer

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast Business

• Expanded Dedicated Internet Solution
• Guaranteed Network Uptime SLA
• Proactive Network Monitoring
• Conservation-focused Hardware Packaging

Xfinity

• Sustainable Packaging
• Premium Unlimited Plan
• 4K UHD Streaming
• WiFi Hotspot Data
• Advanced Spam Call Protection
• Phone Upgrade Option

Retail Sales in Action

Talent Community
Join our talent community so we can get to know you better, learn more about your skills and experience, and how they could align with future open positions at Comcast.

Company Culture

• Work/Life Balance
• Inclusive Environment
• Opportunities for Skill Development and Career Growth
• Best-in-Class Benefits
• Time Off and Perks Package
• Reliable, Effortless Customer Experiences
• Growing Team
• Best-in-Class, Most-loved Brand

Comcast

• Offers Enhanced Speeds
• 99.99% Network Reliability
• Quicker Deployment Over Nation’s Largest Converged Network
• Made in the USA Hardware Packaging
• Customers Save Over Half Compared to the Big Three
• 2 Premium Unlimited Lines
• 4K UHD Streaming
• More WiFi Hotspot Data
• Advanced Spam Call Protection
• Option to Upgrade Phone Twice a Year