Assistant Store Manager

About the role

The Assistant Store Manager partners closely with the Store Manager to lead, develop, and inspire a high-performing sales team while driving consistent revenue growth and delivering an exceptional luxury client experience.

Responsibilities

• Support the Store Manager in driving daily, weekly, and monthly sales performance to meet and exceed revenue goals
• Lead, coach, and develop the sales team through ongoing training in styling, product knowledge, and luxury selling techniques
• Aid in setting clear performance expectations and maintaining accountability across the team
• Deliver exceptional client experiences through personalized styling and consistent follow-up
• Build and grow a strong client book through outreach, appointments, and concierge-level service
• Support and execute in-store events, trunk shows, and bespoke appointments
• Work with manager to oversee custom and special orders to ensure seamless client satisfaction
• Maintain fitting rooms, back stock, and inventory areas to brand standards
• Assist with inventory management, transfers, receiving, and restocking
• Assist with scheduling, and daily operational oversight
• Step into leadership responsibilities in the Store Manager’s absence
• Analyze sales metrics and identify opportunities for growth

Requirements

• 3+ years of luxury retail sales experience, with supervisory or leadership responsibility
• Proven ability to support sales growth and exceed performance goals
• Experience coaching and developing team members
• Strong clienteling skills and ability to deliver personalized styling experiences
• Deep understanding of luxury sales techniques and product knowledge
• Experience with custom or bespoke orders preferred
• Highly organized with strong attention to detail and follow-through
• Strong visual merchandising sensibility and pride in maintaining impeccable store standards
• Professional, polished presence aligned with a luxury retail environment
• Passion for fashion, craftsmanship, and exceptional service

Qualifications

• 3+ years of luxury retail sales experience, with supervisory or leadership responsibility
• Proven ability to support sales growth and exceed performance goals
• Experience coaching and developing team members
• Strong clienteling skills and ability to deliver personalized styling experiences
• Deep understanding of luxury sales techniques and product knowledge
• Experience with custom or bespoke orders preferred
• Highly organized with strong attention to detail and follow-through
• Strong visual merchandising sensibility and pride in maintaining impeccable store standards
• Professional, polished presence aligned with a luxury retail environment
• Passion for fashion, craftsmanship, and exceptional service

Benefits

Competitive compensation
Comprehensive benefits package
A collaborative, growth-oriented environment
The opportunity to be part of a brand rooted in craftsmanship, integrity, and excellence

Pay

Competitive pay with generous commission

Schedule

Not specified