Assistant Store Manager

About the role

As an Assistant Store Manager at AutoZone, you'll support daily store operations, energize team performance, and drive sales in a fast-paced retail environment. With strong leadership, clear communication, and a passion for WOW! customer service, you'll play a key role in shaping store success and developing future talent.

Responsibilities

• Assist the Store Manager in recruiting, supervising, scheduling, training, and developing store personnel to maintain a high-performance team
• Ensure clear and effective communication with employees and customers, fostering a positive, engaging environment
• Help meet sales targets, maintain accurate inventory levels, and optimize cash flow to drive store performance
• Take responsibility for store operations, ensuring efficient workflows and compliance with company standards in the absence of the Store Manager or Commercial Sales Manager
• Ensure customers receive WOW! service, resolve concerns proactively, and transform complaints into positive experiences
• Lead company initiatives by ensuring maximum productivity, training, and retention of high-performing employees, while maintaining operational efficiency through effective store merchandising, creating a clean, organized, and visually appealing shopping environment
• Enforce Personal Protective Equipment (PPE) use, promote workplace safety, and assist in risk management activities
• Support budgeting efforts, analyze Profit & Loss statements, and monitor expense controls to maximize profitability

Requirements

• Basic automotive parts knowledge
• Proven leadership experience with strong communication, decision-making, and sales-driving skills
• Demonstrates integrity, professionalism, and commitment to customer satisfaction
• Thrives in fast-paced environments while driving operational excellence and team engagement
• Capable of fostering a positive work culture focused on development and results
• Proficient in managing, analyzing, and reconciling Profit & Loss statements
• Ability to lift, load, and deliver merchandise with attention to safety and accuracy
• Flexibility to work evenings, weekends, and holidays as business needs arise

Qualifications

• Exceptional communication: strong people skills and effective communication in both Spanish and English
• Automotive Service Excellence (ASE) Certification preferred